Introduction

Since January 2020, Missouri hospitals have expended tremendous resources and effort to prepare for and respond to COVID-19, the disease caused by SARS-CoV-2. Through early recognition and plan activation, the study of disease transmission to properly protect patients and staff, and preparing for an influx of patients who are seeking treatment, Missouri health care leaders faced challenges, identified solutions and established best practices to manage clinical cases and hospital operations.

To collect these lessons learned, and develop technical assistance and education to support the ongoing response to COVID-19, the Missouri Hospital Association conducted a member survey in July 2020. Hospitals were encouraged to submit multiple responses in an effort to gain perspective from a variety of disciplines responsible for both clinical and operational procedures. Because every question could not be completed by all survey participants, individuals were encouraged to skip questions that did not pertain to their area of expertise.