100 Years
The stories of our past shape what and who we are today.
They also set the stage for our future.
At MHA’s 100th Annual Convention, we’ll reflect on how a century of progress — and our stewardship of that history — provides a springboard for the coming chapters of our story.
Throughout our 100th year, MHA has been featuring difference-makers within your organizations — individuals emblematic of our hospitals’ values. They demonstrate our collective commitment to touching lives while improving both health and care. These Exceptional People-Extraordinary Stories will be shared throughout the convention.
Together, we’ll celebrate our 100-year effort to make hospitals stronger. We’ll focus on the people and values that brought us to today, and those who will take us through the next 100 years and beyond.
We hope you will join us.
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Thank you to our generous education partners for supporting MHA’s 100th Annual Convention, along with the ongoing education and development of Missouri health care leaders.
Become an Education Partner
View the convention prospectus to learn how to become an education partner at MHA’s 100th Annual Convention.
view the prospectus
Registration
Registration is closed for MHA’s 100th Annual Convention.
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Registration Categories & Fees
Convention registration is required to attend all meetings and convention functions. (Registration fee includes No Charge (NC) Functions/Meals if selected.)
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- MHA-member hospital employees, trustees and auxilians — $300
- MHA associate and individual members — $325
- Individuals from nonmember hospitals; professional membership group members not employed by MHA-member hospitals or organizations (membership in group will be verified; group name will appear on name badge in lieu of company name) — $350
- State agency employees — $100
- Spouse (guest) and students — $100
- Individuals from nonpartner commercial firms — $800
- Education Partner attendees allowed per prospectus — No Fee
- Education Partner attendees beyond those allowed per prospectus — $300
Complimentary Meals
The following meals will be available complimentary to convention attendees. Please select meal participation on the registration form.
Thursday, Nov. 3
- 7:30 – 8:30 a.m. in Paradise A — On-the-go breakfast*
- 7:30 a.m. – 1:15 p.m. in Paradise A — Beverages and snacks
- 10 – 10:30 a.m. in Paradise A — Energy break
- 12:15 – 1:15 p.m. in Paradise A — On-the-go box lunch*
Friday, Nov. 4
7 – 8 a.m. in Paradise B — On-the-go breakfast*
*Requires selection on the registration form.
Refunds
Refunds for registration fees must be requested by Thursday, Oct. 20. If requested by the deadline, refunds will be issued, minus a $50 service charge. Refunds for meal functions must be requested by Friday, Oct. 28. No refunds for meals will be provided after that date.
Schedule
A printable schedule also is available.
Schedules specific to PMGs and Special Meetings are available separately.
Convention registration desk open
Location: Paradise Ballroom Foyer
MHA Rural Hospital Council and Critical Access Hospital Networking Luncheon — members only
Location: Compass Rose
Featured Presentation
In the Eye of the Storm — Leadership Lessons from Hurricane Harvey
Dr. Alan Vierling spent five days in his hospital surrounded by six feet of water when Hurricane Harvey hit Houston. Before, during and after, there were innumerable lessons learned about dealing with an unexpected crisis. As the only safety net hospital in Northeast Houston, Lyndon B. Johnson Hospital was figuratively and literally an island during the storm.
In addition to the challenge of supporting a full hospital of patients during the hurricane, the leadership at LBJ had to contend with more than 180 evacuees who unexpectedly showed up. Morale, fatigue, rampant rumors and dealing with your caregivers as victims were common challenges. Attend to hear lessons learned during this crisis, and how you can successfully apply those lessons to your everyday mission.
Location: Paradise B&C
Alan Vierling, DNP, R.N., NEA-BC, FABC
Chief Operating Officer at Alaska Native Medical Center
Leading Through Crisis Reactor Panel: Lessons Learned in Missouri
- Raghu Adiga, M.D., President and CEO, Liberty Hospital
- Darinda J. Dick, MSN, R.N., President and CEO, Western Missouri Medical Center, Warrensburg, Mo.
- Sean J. Hogan, FACHE, President, Mercy Hospital South, St. Louis
- Henry Zeisel, Executive VP and CFO, Lake Regional Health System, Osage Beach, Mo.
- Moderator: Jaclyn E. Gatz, MPA, CHEP, Senior Vice President Quality, Safety and Research, Missouri Hospital Association
Location: Paradise B&C
Education Partner Marketplace — Light snacks & beverages available
*4–5 p.m. | Special appearance by Joe Theismann, World Champion Quarterback
Location: Paradise A
Speakeasy Social: Party Like It’s 1922! — everyone welcome
Location: Paradise B&C
Convention registration desk open
Location: Paradise Ballroom Foyer
MO-ACHE Annual Business Meeting & Awards Presentation
Location: Parasol II
On-the-Go Breakfast — everyone welcome
Location: Paradise A
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Education Partner Marketplace — Light snacks & beverages available
Location: Paradise A
Moderated Round Table — Hospital Industry Data Institute
- Theresa Roark, Senior Vice President of Research, Data and Information Services, HIDI
Location: Paradise B&C
MHA Board Meeting
Location: Windgate 62-64
Cinder Girl Book Signing
- Missouri Senator Holly Thompson Rehder, 2022 MHA Health Policy Leadership Award Recipient
Location: Paradise B&C
Moderated Round Table — Employee Retention and Engagement: Are You Offering What Your Staff is Looking For?
- Jennifer Kleinhenz, Senior VP of Strategic Initiatives, Healthcare Associates Credit Union
- Jaimee Hartmann, Business Development Representative, Healthcare Associates Credit Union
Location: Paradise B&C
Moderated Round Table — Transformation of Rural Community Health (ToRCH): A MO HealthNet Pilot Project
- Dr. Abigail Barker, Health Economist, MO HealthNet
- Justin Clutter, Project Manager, MO HealthNet
Location: Paradise B&C
MO-ACHE Program*: Managing for Morale — Effective Management Techniques to Retain Your Staff
*everyone welcome
Location: Nautical Wheeler
Moderated Round Table — Back to the Future: A Simple Yet Audacious Plan to Save Your Hospital and Community
- Donn H. Herring, Partner, Spencer Fane
- Blane R. Markley, Partner, Spencer Fane
Location: Paradise B&C
Mid-Morning Energy Break — Coffee & snacks available
Location: Paradise A
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Featured Presentation
Welcome
Location: Paradise B&C
Todd Ahrens
MHA 2022 Board Chair, President and CEO of Hannibal Regional Healthcare
Featured Presentation
Reimagining Health Care — The Forces Driving Tomorrow’s Clinical Innovation
Bringing about transformational change in patient care is not a simple task. However, it is a requirement for health care organizations striving to move forward and succeed in a value-driven health care system. Establishing a culture of clinical innovation and transformational leadership is a necessary step to achieve sustained, reliable, systemwide improvements in patient care. Models and techniques to support health care organizations in efforts to pursue fundamental system redesign and achieve dramatic improvements in clinical quality will be examined.
Using best practices of Evidence-Based Leadership SM(EBL), participants will gain practical insight into their own leadership capacity. Inspired and effective clinical leaders bring about changes that result in improved patient outcomes, greater professional satisfaction and enhanced performance of health care organizations.
Location: Paradise B&C
Ted A. James, M.D., MHCM, FACS
Associate Professor of Surgery at Harvard Medical School; Chief, Breast Surgical Oncology; Vice Chair of Academic Affairs and Surgery at Beth Israel Deaconess Medical Center
On-the-Go Lunch — everyone welcome
Location: Paradise A
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Featured Presentation
Presented by:
Challenge of Change
Drawing from personal experience, Joe Theismann knows how to deal with the Challenge of Change. On Nov. 18, 1985, he was on top of his game — a two-time Pro Bowl player and the most productive quarterback in the history of the Washington Redskins. Later that evening, he found himself in a hospital bed with a compound fracture to his leg, shattering both his career and his boyhood dream. At age 35, he was faced with starting over in his personal life and professional career. In this stirring presentation, individuals and organizations learn how to tackle change by keeping a positive mental outlook and committing to a vision that guides them to the top.
Location: Paradise B&C
Joe Theismann
World Champion Quarterback, ESPN Broadcaster, Business Entrepreneur
Energy Break — Refreshments available
Location: Paradise A
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Featured Presentation
Humans of New York: The Power of Authentic Storytelling
As the founder of the street portrait blog, Humans of New York, Brandon Stanton has emerged as a worldwide internet phenomenon and one of today’s most influential storytellers. With millions of social media followers, Stanton candidly shares his own story, which, like those on HONY, illustrates the power of the internet, the value of storytelling and our desire to remain connected with real people in a tech-driven world. His aim is to show the power of one person and one idea to inspire millions, to encourage others to be a force for good, and to contribute something meaningful to the world.
Location: Paradise B&C
Brandon Stanton
Creator of Humans of New York, Photographer, Bestselling Author
Closing Remarks/Adjourn
Location: Paradise B&C
MHA Member Appreciation Reception — everyone welcome
Location: Paradise A
Celebration of Achievement Awards Dinner — everyone welcome — ticket required
Location: Paradise B&C
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Convention registration desk open
Location: Paradise Ballroom Foyer
On-the-Go Breakfast — everyone welcome
Location: Paradise B&C
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Featured Presentation
Executive Update*
*By invitation only to MHA-member hospital executive leaders.
Location: Parasol I
Jon Doolittle
President and CEO of Missouri Hospital Association
MHA Annual Business Meeting — MHA-member hospital CEOs only
Location: Parasol I
Featured Presentation
We See What We Believe: The True Cost of Unconscious Bias
The outcomes of unconscious bias can be seen across all industries. In the health care industry, the need to mitigate it is of particular importance. Evidence-based impacts of unconscious bias on safety, quality and mortality show that we are unintentionally putting our patients at risk. Cross-cultural competency is a “must-have” skill as we define what it means to care for the ever-changing U.S. population. Learn practical actions to reduce the effects of unconscious bias in every aspect of patient care.
Location: Paradise B&C
Gloria Goins
Faculty at Thomas Jefferson University, Former Chief Diversity and Inclusion Officer for Bon Secours Mercy Health System
Patient-Centered Care in Missouri: A Reactor Panel
- Susan Dersch, Womens Health Educator, Barnes Jewish Hospital, St. Louis
- Niki Lee Donawa, Chief Community Relations Officer, University Health, Kansas City, Mo.
- Yvonne Smith, R.N., Patient Care Director Women & Infant Services, Barnes Jewish Hospital, St. Louis
- Tracey Williams, MSN, FNP-C, Director of Women’s Services, Cox Medical Center Branson
- Moderator: Alexander Garza, M.D., Chief Community Health Officer, SSM Health, St. Louis
Location: Paradise B&C
Featured Presentation
Closing Remarks
Location: Paradise B&C
Rich Liekweg
MHA 2023 Board Chair, President/CEO at BJC HealthCare
FRA Meeting — participating hospitals only
Location: Parasol I
PMG & Special Meetings
Professional Membership Group educational programs and special meetings provide opportunities to network with colleagues and stay up-to-date on the latest health care trends specific to your profession. These events are open to all registered attendees unless otherwise noted.
The following groups will provide educational programming at this year’s convention.
- Greater Heartland Healthcare Financial Management Association (HFMA)
- Hospital Industry Data Institute (HIDI)
- Missouri Association of Healthcare Purchasing and Materials Management (MAHPMM)
- Missouri Association for Healthcare Public Relations and Marketing (MAHPRM)
- Midwest Association for Healthcare Volunteer Resource Professionals (MAHVRP)
- Missouri Chapter of the American College of Healthcare Executives (MO-ACHE)
- Missouri Organization of Nurse Leaders (MONL)
- Missouri Society for Healthcare Human Resources Administration (MSHHRA)
- MHA Quality, Safety & Research
Greater Heartland Healthcare Financial Management Association (HFMA)
All HFMA programming takes place in Windward 72-73.
Finance Executive Round Table
Location: Windward 72-73
Hospital Industry Data Institute (HIDI)
A print PDF is available.
All HIDI programming takes place in Escape.
HIDI Advantage Optics Dashboards and Reporting
HIDI will discuss the recent transition to HIDI Advantage Optics as its flagship business intelligence system. The Optics platform provides HIDI-participating hospitals an immersive experience when interacting with data to create presentation-ready visuals and graphics. Additionally, the system can produce table-based reports available for export. The Optics platform currently is deployed to Missouri hospitals and several HIDI state partners with more than 2,000 users. HIDI Advantage Optics hosts dashboards pertaining to hospital market share, physician loyalty, hospital readmissions and mortality, and hospital-acquired conditions.
- Dr. Steven Warchol, DBA, Senior Director of Client Outreach, Hospital Industry Data Institute
Location: Escape
HIDI ADT Solutions and Hospital Alerting
HIDI, joined by partner Collective Medical, will provide an overview, use cases and examples for its Admission Discharge Transfer solutions platform. During the presentation, HIDI and Collective Medical team members will discuss the benefits of using HIDI’s smart and predictive alerts to aid clinicians in organizing patient care. The alerts are provided to hospital team members via a portal or EHR interface. The service is available to all HIDI-participating hospitals at no cost. HIDI welcomes all senior leaders, care managers and quality team members to participate.
- Josette Bax, BSN, R.N., Vice President of Clinical Programs, Hospital Industry Data Institute
- Brandon Hutchison, Division Vice President of Interoperability and Technical Operations, Hospital Industry Data Institute
- Dr. Steven Warchol, DBA, Senior Director of Client Outreach, Hospital Industry Data Institute
- Bill Devane, Customer Success Executive, Collective Medical, a PointClickCare Company
- Heather Bottoms, Clinical Solution Lead, Collective Medical, a PointClickCare Company
Location: Escape
Missouri Association of Healthcare Purchasing and Materials Management (MAHPMM)
A print PDF is available.
MAHPMM Board Meeting
Location: JB’s Boathouse
MAHPMM Business/Member Meeting
Location: Windgate 60-61
Successfully Leading Change in Health Care Organizations
The health care environment is constantly changing, and provider organizations must adapt to survive and thrive. Organizations frequently are asked to respond to legislative changes, market fluctuations, safety concerns, and patient or staff demands. The success of major change implementation hinges on how it is communicated, and how it impacts individuals and processes in the organization. Stakeholders frequently resist change for many reasons, including not having enough information, fear of how the change will affect them, comfort with the status quo and not understanding the benefits of the change. For change to truly be effective, a leader must know how to effectively communicate the benefits, minimize the barriers and describe the processes. Learn from your peers as they share approaches that were successful and those that impeded the change process.
Moderator:
- T.J. Wilson, Supply Chain Manager, Mosaic Medical Center – Maryville
Panelists:
- Nina Tryon, CMRP, Purchasing Agent, Ozarks Healthcare Medical Equipment
- Mona Hawks, CMRP, Sr. Buyer, Phelps Health
- David Cheese, MBA, Assistant Director – SCM Network Business Office, St. Luke’s Hospital
Location: Windgate 60-61
Missouri Association for Healthcare Public Relations and Marketing (MAHPRM)
A print PDF with additional details is available.
MAHPRM Board Meeting
Location: Nautical Wheeler
Show-Me Awards Luncheon — Ticket required. See the registration form for details.
Location: Parasol I
Storytelling Panel — How to Use Storytelling to Elevate Your Communications Strategy
Presentation 1: In her presentation, “They Don’t Have a Kathy,” Clifton will help you unpack your PR toolbox and throw in a few new and shiny things! See how a housekeeper, a biscuit, an orange and a can of Play-Doh molded the award-winning public relations strategy of a 5-star hospital in Branson.
Presentation 2: Despite the fact MU Health Care provides full-spectrum care, consumer perception remained focused on high-acuity and trauma services. To fill the gap and improve favorability and preference for a wider range of services, MU Health Care took a new approach to content. Oleiro’s presentation, “Building Favorability With Blog-Based Storytelling,” will cover this new approach, as well as ways other systems can supplement their content strategies.
- Brandei Clifton, Communications Manager, Cox Medical Center Branson
- Amanda Oleiro, Creative Strategist and Copywriter, MU Health Care
Location: Nautical Wheeler
Showing Value: The Hows, Whys and Limitations of Measuring Marketing Efforts
In this session, we will discuss how to set key performance indicators that are valuable to an organization, how to measure those KPIs and setting expectations around the limitations of measuring marketing efforts. Marketers should leave this presentation feeling confident about how to demonstrate the return on marketing investments and set appropriate expectations with their organizational leadership.
- Sarah Nenninger, Director of Engagement, Mostly Serious
Location: Nautical Wheeler
Down and Dirty Video Production — How to Shoot, Produce and Publish Videos With Readily Available and Cost-Effective Technology
In this presentation, we will go through the basics of shooting video using a smartphone and simple software, for use by both news crews and on your own platforms, like social media.
- Sonya Kullmann, Media Relations and Communications Manager, Mercy Springfield
Location: Nautical Wheeler
Content Management Systems Panel Presentation
This panel presentation will highlight how various hospitals and systems effectively manage PR and marketing content across multiple platforms and to various audiences.
- Elena Tanner, Marketing Manager, Saint Francis Healthcare System
- Jonathan King, Senior Social Media Specialist, Mercy
- Paige Marsolais-Heitman, Director of Marketing and Public Relations, Phelps Health
Location: Nautical Wheeler
Midwest Association for Healthcare Volunteer Resource Professionals (MAHVRP)
A print PDF is available.
All MAHVRP programming takes place in Windgate Hall.
MAHVRP Vendor and Silent Auction Set-up
Location: Windgate Hall
MAHVRP/MAHA Meeting
Introduction of new MAHVRP Board Members and MAHA Board Members; special introduction of vendors
Location: Windgate Hall
Session 1: Creative Writing Seminar
Participants will be challenged to tell their stories through the medium of creative writing. The Creative Writing Seminar is built around the premise that participants have “a story to tell.”
- Tommy Goode, Founder of the SWMO Moral Injury Institute
Location: Windgate Hall
Plated lunch — Ticket required
Participants also will have the opportunity to visit with vendors and peruse silent auction items at this time.
Location: Windgate Hall
Break to attend MHA Convention Featured Presentation.
Visit with vendors, peruse silent auction items and mingle.
Location: Windgate Hall
Hot Topic Discussion — Including gift shop ideas.
Location: Windgate Hall
Visit with vendors, peruse silent auction items and mingle.
Location: Windgate Hall
Session 2: Creative Writing Seminar
Participants will be challenged to tell their stories through the medium of creative writing. The Creative Writing Seminar is built around the premise that participants have “a story to tell.”
- Dr. Tommy Goode, Founder of the SWMO Moral Injury Institute
Location: Windgate Hall
Visit with vendors, peruse silent auction items and mingle.
Location: Windgate Hall
Break to attend MHA Convention main sessions.
Final call for silent auction and vendor visits.
Q&A with Dr. Tommy Goode — Including final thoughts and discussions.
- Tommy Goode, Founder of the SWMO Moral Injury Institute
Location: Windgate Hall
Silent auction winners announced.
Location: Windgate Hall
Missouri Chapter of the American College of Healthcare Executives (MO-ACHE)
A print PDF is available.
MO-ACHE Board Meeting
Location: Parasol II
MO-ACHE Annual Business Meeting & Awards Presentation
Location: Nautical Wheeler
Managing for Morale — Effective Management Techniques to Retain Your Staff
Staff retention continues to be a top priority for most health care executives. This panel will engage senior-level managers to discuss best practices in staff retention and take a broader approach by looking across organizational settings. The program will begin with brief opening remarks of approximately 10 minutes by the moderator, followed by 15-minute presentations by each of the three panelists. The program will conclude with a 30-minute Q&A session.
Location: Nautical Wheeler
ACHE Continuing Education
This program is pending 1.5-hours of ACHE Face-to-Face Education Credit.
MONL Board Meeting
Location: Windgate 61
Buffet Breakfast and Poster Presentations: “Learning from the Past, Leading into the Future”
Location: Crystal Ballroom
Membership Meeting and Awards Ceremony
Location: Crystal Ballroom
Break
How Daring Are You: Enhancing Courageous Leadership
Imagine being a nurse leader who makes their staff feel like all of the things they never thought possible were totally within reach. A nurse leader who defines and leads a courageous culture, spending little time looking for the next person to fill a vacancy…that could be you.
The world needs more courageous leaders! This Dare to Lead™ workshop, based on decades of research by Dr. Brené Brown, will empower you to become a better nurse leader. Learn the four critical skill sets for courageous leaders, identify common challenges and understand tools that you can immediately put into practice to enhance your courageous leadership.
- Kara Hanak, Chief Inspiration Officer, Alated
Location: Crystal Ballroom
1.0 Nursing Credit or 1.0 clock hour will be available through AXIS
Break
Engaging the Nursing Workforce Through Innovative Models of Care
Jill Case-Wirth is an accomplished nurse executive with proven success leading teams in the achievement of a vision for transforming and creating value in health care. She established a Clinical Workforce Model that received the New North Workforce Excellence Award in 2013. Since that time, Case-Wirth has been on the forefront of leading teams to rethink, redesign and implement innovative models of nursing care delivery while maintaining patient quality, satisfaction and staff engagement. Members will have the opportunity to learn from Case-Wirth about new and emerging models of care, how to engage direct care nurses during transition and overcoming barriers to innovation in nursing care delivery.
- Jill Case-Wirth, MHA, R.N., FAAN, Senior Vice President and Chief Nurse Executive, Wellstar Health System
Location: Crystal Ballroom
1.0 Nursing Credit or 1.0 clock hour will be available through AXIS
Missouri Society for Healthcare Human Resources Administration (MSHHRA)
MSHHRA members are invited to participate in programming with MO-ACHE on Thursday, Nov. 3.
Managing for Morale — Effective Management Techniques to Retain Your Staff
Staff retention continues to be a top priority for most health care executives. This panel will engage senior-level managers to discuss best practices in staff retention and take a broader approach by looking across organizational settings. The program will begin with brief opening remarks of approximately 10 minutes by the moderator, followed by 15-minute presentations by each of the three panelists. The program will conclude with a 30-minute Q&A session.
Location: Nautical Wheeler
Speakers
Alan Vierling, DNP, R.N., NEA-BC, FABC
Chief Operating Officer at Alaska Native Medical Center
Throughout his nearly 30-year career in health care, Alan Vierling, DNP, R.N., NEA-BC, FABC, has had just one goal: “Go where I can make a difference.” This commitment to servant leadership has taken Vierling across the country as he has worked as a clinician, teacher and health care executive at a variety of medical institutions.
Vierling currently serves as Chief Operating Officer of the Alaska Native Medical Center in Anchorage. He formerly served as the President of Sparrow Hospital in Lansing, Mich., as well as Vice President/Administrator of Lyndon B. Johnson Hospital in Houston, Texas. Vierling’s role at LBJ was to help create a better culture in an organization faced with challenges in case delivery, employee engagement and physician relations – and all improved in less than one year. In August 2017, he successfully led LBJ through Hurricane Harvey crisis management and response by maintaining an open, full-service facility, deploying ride-out and recovery teams, and sheltering storm evacuees.
Before leading LBJ, Vierling served as Harris Health’s senior vice president of organizational transformation and LBJ’s interim chief nursing officer. His experience in clinical care, health care consulting and executive management includes tenures at HCA Columbia in Salem and Blacksburg, Va.; Carilion Clinic in Roanoke, Va.; Medical Facilities of America in Roanoke; Genesis Healthcare System in Zanesville, Ohio; and Encore Health Resources in Houston.
Vierling earned a Doctorate in nursing practice from Old Dominion University in Norfolk, Va., and a Bachelor of Science and Master of Science in nursing from Radford University in Va. In 2017, he was recognized by the Houston Chronicle as one of “Houston’s Top 150 Nurses,” and by Harris Health System as a “Harris Health Hero.”
Featured Event
Wednesday, Nov. 2 | 1 – 2 p.m.
Ted A. James, M.D., MHCM, FACS
Associate Professor of Surgery at Harvard Medical School; Chief, Breast Surgical Oncology; Vice Chair of Academic Affairs and Surgery at Beth Israel Deaconess Medical Center
Dr. Ted James is an internationally recognized speaker and executive coach who is passionate about transforming health care through innovation and leadership development. Drawing on more than 20 years of experience as a physician leader, educator and health care management consultant, he inspires individuals to become engaged change agents who have a positive impact on organizational culture. He believes that the only way to succeed in health care is to promote new ways of meeting patients’ needs and to create clinical teams that thrive.
As a medical director and lecturer within the Harvard health care system, Dr. James has extensive experience with efforts to advance health care. He leads international programs focused on digital health, clinician engagement and patient experience. He enjoys collaborating with health care executives and industry experts from around the world, as well as sharing his knowledge through organizations, such as the Institute for Healthcare Improvement and the National Academy of Medicine.
Dr. James is an author who writes about the trends shaping the future of medicine and strategies for transforming the health care ecosystem. He has received numerous awards for his contributions to teaching, leadership and quality. One of his greatest professional satisfactions comes from partnering with others to reimagine health care in ways that improve organizational performance and the well-being of patients, care teams and communities.
Featured Event
Thursday, Nov. 3 | 11:15 a.m. – 12:15 p.m.
Joe Theismann
World Champion Quarterback, ESPN Broadcaster, Business Entrepreneur
Joe Theismann is an entrepreneur and the former star quarterback for the Washington Redskins. Most recently, he spent the last two decades working for ESPN and the NFL Network as an NFL analyst.
Theismann graduated in 1971 from the University of Notre Dame, where he received All-American honors in both football and academics. That same year, he was runner-up to Jim Plunket for the Heismann Trophy balloting. Theismann chose to begin his career with the Toronto Argonauts of the Canadian Football League after being drafted by the Miami Dolphins and Major League Baseball’s Minnesota Twins.
A 12-year NFL veteran, Theismann played in 163 consecutive games from 1974-1985 for the Washington Redskins and holds Redskin records for passing yardage (25,206), completions (2,044) and attempts (3,602). He was a two-time Pro Bowl selection and Pro Bowl MVP, leading the Washington Redskins to a 27-17 victory over the Miami Dolphins in Super Bowl XVII.
He was selected as the NFL’s Man of the Year in 1982 for his community service and dedication to the health and welfare of children. In 1983, he won the league’s Most Valuable Player Award, leading the Redskins to a second consecutive Super Bowl appearance.
Theismann’s career ended abruptly in 1985 after sustaining a badly broken leg during a Monday Night Football game against the New York Giants on national television. In 2003, he was inducted into the College Football Hall of Fame, and in 2013, he received the Walter Camp Football Foundation “Distinguished American” Award.
With every chapter of his life, Theismann evolved from the athlete to the ultimate businessman. An Emmy award-winning analyst, businessman and athlete, he utilizes his gifts, talent and high energy to share his strategies for handling unforeseen change.
Featured Event
Thursday, Nov. 3 | 1:15 – 2:15 p.m.
Brandon Stanton
Creator of Humans of New York, Photographer, Bestselling Author
As the founder of the street portrait blog, Humans of New York, Brandon Stanton has emerged as a worldwide internet phenomenon and one of today’s most influential storytellers. With millions of social media followers, his individual story, like those on HONY, illustrates the power of the internet, the value of storytelling and our desire to remain connected with real people in a tech-driven world.
Stanton’s gift for storytelling has spawned two best-selling books, Humans of New York, which spent 45 weeks on The New York Times best-seller list, and Humans of New York: Stories. On stage, he candidly shares his own personal story, and the perspective he has gained since embarking on his journey to help others tell theirs. Listeners take away a renewed appreciation for the power of one person and one idea to inspire millions, and the encouragement to be a force for good and contribute something meaningful to the world.
Featured Event
Thursday, Nov. 3 | 2:30 – 3:30 p.m.
Gloria Goins
Faculty at Thomas Jefferson University, Former Chief Diversity and Inclusion Officer for Bon Secours Mercy Health System
Gloria Goins is the former chief diversity and inclusion officer for Bon Secours Mercy Health System. For three consecutive years, DiversityInc recognized Bon Secours as one of the 10 best health care systems for diversity and inclusion. Becker’s Hospital Review recognized Goins herself as one of the top 15 chief diversity officers in the country to know.
In addition to leading the diversity and inclusion organization at Bon Secours, Goins also led the organization’s employee engagement strategy. Under her leadership, Bon Secours achieved the highest employee engagement score in the organization’s history (the 99th percentile) and was recognized by the Gallup Organization as one of the Top Best Workplaces in the world for seven consecutive years.
Goins is responsible for creating two world-class diversity and inclusion organizations from their very inception. In this regard, she served as the first vice president of diversity for Cingular Wireless (which now is AT&T wireless) and as the first Chief Diversity Officer at The Home Depot where she was a senior member of the operations team with accountability for all employment, multicultural marketing and community strategies for emerging markets.
She currently is a faculty member at Thomas Jefferson University where she teaches a course on diversity and inclusion within health care management.
Goins earned a Master of Business Administration from Mercer University, a Juris Doctorate from the University of Pennsylvania School of Law and a Bachelor of Arts in psychology from Stanford University.
Featured Event
Friday, Nov. 4 | 8:45 – 9:45 a.m.
Special Events
You’re invited! These events are complimentary and open to all convention attendees.
Wednesday, Nov. 2
3:30 – 6:30 p.m.
Paradise A
*Special appearance by Joe Theismann, World Championship NFL Quarterback
Thursday, Nov. 3
7:30 a.m. – 1:15 p.m.
Paradise A
_________________________________________________________________________________________
Wednesday, Nov. 2
5 – 6:30 p.m.
Paradise B/C
Party like it’s 1922 at the 100th Anniversary Speakeasy Social. Come dressed as your favorite flapper or gangster, enjoy a delicious Prohibition cocktail, and be ready to Charleston the night away with Miss Jubilee and the YasYas Boys — a St. Louis-based blues and jazz band.
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Thursday, Nov. 3
4:30 – 6 p.m.
Paradise A
This gathering is an annual favorite among convention attendees. Don’t miss the opportunity to visit with Education Partners, network with colleagues, and enjoy complimentary hors d’oeuvres and beverages before dinner.
_________________________________________________________________________________________
Thursday, Nov. 3
6 – 8 p.m.
Paradise B/C
Join us as we install MHA’s new board chair and celebrate the recipient of our highest honor, the Distinguished Service Award. Also recognized will be the recipients of MHA’s Visionary Leadership Award, Trustee of the Year Award and Aim for Excellence Award.
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*Meal ticket required. Please see registration form.
Education Partner Marketplace
The Education Partner Marketplace at MHA’s 100th Annual Convention provides attendees with the opportunity to discover the latest products and services available to health care organizations.
Complimentary refreshments, snacks and on-the-go meals also will be provided to convention attendees in the Education Partner Marketplace.
Education Partner Marketplace Schedule
Location: Paradise A
Wednesday, Nov. 2
- 3:30 p.m. — Education Partner Marketplace Opens
- 4-5 p.m. — Special appearance by Joe Theismann, World Champion Quarterback
- 5 p.m. — Speakeasy Social
- 6:30 p.m. — Education Partner Marketplace Closes
Thursday, Nov. 3
- 7:30 a.m. — Education Partner Marketplace Opens
- 7:30 a.m. — On-the-go breakfast
- 10 a.m. — Energy break
- 12:15 p.m. — On-the-go lunch; Prize winners announced/posted
- 1:15 p.m. — Education Partner Marketplace Closes
Become an Education Partner
View the convention prospectus to learn how to become an education partner at MHA’s 100th Annual Convention.
view the prospectus
Lodging Information
Margaritaville Lake Resort
494 Tan-Tar-A Drive
P.O. Box 188TT
Osage Beach, Mo. 65065
Phone: 573-348-3131 or 800-826-8272
Map/Directions
The deadline to receive reduced room rates is Friday, Oct. 7.
Overnight Reservations and Cancellation Policy
Please make hotel reservations and payments for rooms directly with Margaritaville Lake Resort online at margaritavilleresortlakeoftheozarks.com or by calling 573-348-3131 or 800-826-8272 and using code “MHAR” to access group reservations.
Rates are $131 for a standard room, $178 for a one-bedroom suite and $298 for a two-bedroom suite. The main resort complex encompasses buildings Anchor, Beacon, Compass, Driftwood and Edgewater, as well as the guest rooms and suites situated near the marina on the point. Room availability in buildings Anchor and Edgewater is limited. Remaining buildings are available on a first-come, first-served basis. Reservations received after the main complex is full will be scheduled in the estates. To facilitate planning, individuals requiring accessible rooms or requesting special accommodations should submit their request in writing to MHA, attention Daphney Partridge, by Friday, Sept. 30.
All major credit cards, or a personal or company check, will be accepted to guarantee overnight reservations. To avoid charges to your credit card, cancellations must be made by Monday, Oct. 24.
If you do not show for the indicated arrival date, your credit card will be charged for one night’s stay and any remaining nights canceled.
Transportation
Guests staying in the estates complex are provided shuttle service for transportation to and from their rooms. Please allow 20 minutes of travel time one way. To request shuttle service, dial extension “2” and give your estate room number. The shuttles always are on call.
Hours |
Schedule |
| 7 – 9 a.m. | every 15 to 20 minutes |
| 9 a.m. – 4:30 p.m. | dial “2” for the shuttle |
| 4:30 – 6:45 p.m. | every 15 to 20 minutes |
| 6:45 p.m. – 7 a.m. | dial “2” for the shuttle |
Emergency Information
Dial “11” and explain your needs. Security staff is available.
Nice to Know
Appropriate Attire
Casual/flapper or gangster dress for Wednesday’s Speakeasy Social: Party like it’s 1922!
Business casual for all sessions and events; business attire for the Celebration of Achievement Awards dinner.
Convention Evaluations
General convention evaluations will be available online.
Questions?
MHA staff is available at the on-site registration area in the Paradise Ballroom Foyer.