Business Continuity Programs for Hospitals – Four-Part Virtual Series

Thursday, Oct. 5 — Business Continuity Planning Basics

Session Overview

This first session will provide an overview of hospital continuity basics and key considerations to help hospitals develop and strengthen business continuity plans. This includes strategies to identify critical functions and measure the impact of threats on those functions, as well as identify resources needed and a methodology to approach this type of planning.

Objectives

• • describe continuity basics and how they apply to hospital BCP
  • understand how to identify critical functions
  • identify methods to approach BCP

Shelley Crain
Community Program Analyst
Regional Continuity Manager | National Preparedness Division | Region 7
Federal Emergency Management Agency

Thursday, Oct. 12 — Getting Buy-In for Business Continuity Programs

Session Overview

The second session of this series will explore how to approach continuity, how to talk about continuity and how to have meaningful discussions with leadership. Leadership understanding and buy-in are essential to a successful business continuity plan and program. Additionally, this session will highlight the intersection of emergency management and business continuity. The speaker will explore how business continuity can augment existing hospital emergency operations plans and to assist in disaster recovery and the return of normal operations.

Objectives

• • describe ways to approach and discuss continuity planning to maximize hospital staff and leadership buy-in and input
  • understand the intersection of emergency management and business continuity, as well as the impacts on recovery following a disaster incident

Shelley Crain
Community Program Analyst
Regional Continuity Manager | National Preparedness Division | Region 7
Federal Emergency Management Agency

Thursday, Oct. 19 — Business Continuity and Emergency Management: A Hospital Shares Best Practices for Resilient Operations

Session Overview

The third session of this series will feature The University of Texas MD Anderson Cancer Center. The business continuity and emergency management teams will discuss the interrelationship and close, aligned work between their two programs. Participants will see concepts and strategies from the first two sessions applied in a real-world, hospital setting. The teams will share how these programs were built, along with challenges and best practices, including integrating clinical areas in business continuity planning.

Objectives

• • apply concepts from sessions one and two to a real-world setting
  • understand how to begin to align business continuity and emergency management planning
  • describe challenges and best practices and how this understanding can be used to improve hospital planning and recovery

Bryce Allen, MPS, CEM, CBCP
Manager, EHS – Emergency Management
Environmental Health & Safety, Sustainability and Emergency Management
The University of Texas MD Anderson Cancer Center
Houston, Texas

Angela Cone, MBA
Emergency Readiness Specialist
The University of Texas MD Anderson Cancer Center
Houston, Texas

John G. Pasquier
Manager, EHS – Emergency Management, Environmental Health & Safety, Sustainability and Emergency Management
The University of Texas MD Anderson Cancer Center
Houston, Texas

Thursday, Oct. 26 — RX for Cyber Resilience: Strategies for a Secure Health Care Environment

Session Overview

By aligning Claroty’s 2023 Global Healthcare Cybersecurity Survey findings to the basic questions hospitals struggle with, we will arrive at practical solutions to fortify your defenses. Attendees also will gain a high-level understanding of the pending government regulations/requirements, why hospitals still struggle and industry best practices that will ensure your hospital stays ahead of emerging cyber threats.

In this session, we will unveil an opportunity that health care cybersecurity data presents. We’ll explore how leveraging cyber data can transform your hospital’s operations, improve asset management and boost your gross patient revenue while reducing costs. These insights are not just about protection but also about growth and efficiency in an increasingly digital health care landscape.

Don’t miss this unique opportunity to arm your hospital with the knowledge and strategies to protect both your patients and your financial stability. With cyber threats on the rise, the urgency to stay informed and proactive is greater than ever. Join us at the conference and equip your hospital with the tools it needs to navigate the evolving landscape of health care cybersecurity. Secure your spot today to safeguard your institution’s future success.

Objectives

• • introduce basic hidden challenges that are preventing hospitals from instituting an effective and efficient enterprise-wide cybersecurity program, and how organizations across the world are overcoming them
  • provide a framework for determining your Cyber-Physical Security Maturity, the key areas to focus on for improvement and how to pay for it all

Ty Greenhalgh
Industry Principal
Medigate by Claroty
Virginia Beach, VA

Bryce Allen is a former military officer in the US Army and Texas Army National Guard, serving as a helicopter pilot and operations officer. Allen’s military service intersected with emergency management and continuity operations during numerous wildfires, hurricanes and the 2015 Memorial Day floods across Texas. In 2013, he deployed as a joint contingency planning officer supporting noncombatant evacuation operations and regional security response plans across the Middle East.

Upon leaving the military after 10 years of service, Allen served as the Co-Chair of a Local Emergency Planning Committee in Vermont while completing a graduate degree. He returned to Texas in 2018 as an emergency management consultant and program manager for the integration of drones in emergency management applications, supporting international corporations and response agencies. He has responded to Type 1 incidents as an Air Operations Branch Director and Planning Section Chief. Allen came to The University of Texas MD Anderson Cancer Center in 2021 and manages the Emergency Management program.

Allen holds a master’s degree in homeland security and safety leadership from George Washington University in Washington, D.C., and a Bachelor of Arts from Benedictine College in Atchison, Kan. He is an IAEM Certified Emergency Manager and a DRI Certified Business Continuity Professional.

Shelley Crain has been a Continuity Regional Analyst with FEMA since January 2023. Before her move to federal service, she was the State Continuity Program Coordinator for the state of Texas for several years. While in Texas, she reviewed and advised on plans for state agencies and institutes of higher education, and worked with FEMA in their ongoing mission to continue to maximize the usefulness of their planning tools and training.

To best ensure access to training, partnership and community, she led development of the Continuity Council, including anyone with interest in continuity from across all sectors, public and private. This council allowed planners to share their problems and successes, and work together to make the process more effective and less arduous for everyone. Her goal during these sessions is to increase understanding and provide foundations, as well as inspiration, to participate in the planning in your workplaces.

Angela Cone has more than 15 years of hospital and clinical operations experience in inpatient, outpatient and procedural settings. In prior roles, she responded to many system emergencies, such as hurricanes, utility outages, IT outages, and internal and external flooding as the on-site liaison. In recent years, Cone has played a pivotal role in MD Anderson’s COVID-19 response and clinical support planning for high-risk outages. She also is very engaged in the institution’s cybersecurity preparedness. Cone always has an eye on preparing clinical teams for emergencies, ensuring continuity of safe clinical operations during emergency events throughout MD Anderson’s enterprise.

Ty Greenhalgh is the Industry Principal for Healthcare at Medigate by Claroty. He has more than 30 years of experience in introducing disruptive technologies to improve health care information management. He also is an ambassador with the HHS 405(d) Program, which was responsible for the Healthcare Industry Cybersecurity Practices in the new HITECH amendment.

Greenhalgh is a member of the Health Sector Coordinating Council Cyber Working Group, which aligns all groups within the health care sector for communication to the rest of the U.S. government. He has contributed to the development of many of the HSCC CWG’s publications, including Health Industry Cybersecurity MedTech Legacy Security, Model Contracts for the Cybersecurity of Medical Devices and the Implementation Guide for NIST CSF in Healthcare. He has authored dozens of articles and is frequently a featured speaker promoting Operational Technology cybersecurity within health care.

John G. Pasquier, affectionately known as the “There’s Always A Way Guy,” embarked on a lifelong mission ignited by the ferocity of Hurricane Andrew in 1993. Growing up in South Louisiana’s ever-changing landscape, his childhood fascination with meteorology, a geography both physical and social, evolved into a purpose-driven career in Crisis, Continuity & Emergency Management after pioneering, as a student, a new Disaster Science & Management program at LSU while receiving his bachelor’s degree. For a decade, he jet-setted across the globe, designing and conducting 250+ exercises, responding to more than 100 incidents, from hazardous material releases and war time foreign evacuations to hurricanes and nationwide impacting cyber-attacks, always with a relentless passion for learning, adapting and improving.

Now grounded as the Sr. Crisis Continuity & Emergency Management Professional at MD Anderson, Pasquier continues to channel his unique blend of expertise, creativity and humor into a new arena. His journey from witnessing devastation in his community to leading emergency responses worldwide is not just a testament to professional excellence but a stirring story of a man whose flame of passion never waned, a story that resonates with our shared human resilience.

Please note that your registration request will be submitted to the organizer for approval. Upon approval, instructional materials will be sent to the email address indicated on the registration form.

If you have special needs addressed by the Americans With Disabilities Act, please contact the Missouri Hospital Association.

MHA Health Institute
P.O. Box 60
Jefferson City, MO 65102
Phone: 573-893-3700
Fax: 573-893-2809