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Jan. 26, 2021


12:00pm - 1:30pm




The New Normal — How Teams and Zoom Have Changed the World


administrative support staff in all health-related organizations


This virtual event will discuss the benefits and detractors of the major virtual communication and collaboration platforms of Microsoft Teams, Zoom, Skype for Business and WebEx. Also, while virtual platforms allow us to have unprecedented flexibility in our business practices, unintended pitfalls are emerging in using these technologies, such as reducing our ability to "walk away and reset." This session will explore ways to effectively "reset yourself" while constantly staying connected.


At the conclusion of this session, participants will be able to:

  • identify the differences and benefits of the virtual platforms
  • what virtual platform to use and when to use it
  • learn ways to effectively "reset yourself" while staying constantly connected


Amy Lindenbusch
Applications Analyst Lead
SSM Health
St. Louis

Growing up in rural Missouri, Amy Lindenbusch enjoyed learning about the world around her. She developed a keen interest in science and humanitarian work, which eventually led her to pursue a career in the medical laboratory field, and she received her Bachelor of Science in chemistry and later achieved her MBA.

Eventually transitioning into the information technology field, Lindenbusch began at the help desk, then worked her way through PC and networking support, hardware specialist, into specializing in productivity and virtual applications with SSM Health.

General Information

General Information


Register on or before Monday, Jan. 25, to ensure delivery of instructional materials.



MHCEA member — Complimentary*
Non-MHCEA member from MHA-member hospital — $225
Non-MHCEA member from nonmember hospital — $275

*Join MHCEA for $30, and reap the benefits of Missouri Health Care Executive Assistants’ membership.

This virtual event is being offered at a reduced registration fee to MHA-member hospitals thanks to a generous contribution from the MHA Management Services Corporation.

This educational activity is provided by MHA Health Institute.




Supported by Missouri Health Care Executive Assistants.


Contact An Expert

Daphney Partridge

Daphney Partridge

Vice President of Education
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Mandi Asbury

Manager of Educational Programs

MHCEA Membership Contacts

Darla Shipman

Darla Shipman

Assistant to the President
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Tammy Siebert

Executive Assistant
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