Retention: More Than a Buzzword

Audience

chief medical officers, chief nursing officers, compliance officers, emergency department personnel, joint commission coordinators, medical records staff, quality improvement personnel, risk managers and legal counsel

The following program content was provided by the speaker.

Overview

The topic of employee retention in a tight labor market has perhaps never been more important than it has been throughout the past two years. Since the COVID-19 pandemic shook up the global economy with every kind of disruption it could muster, the long-term impact on the labor market in the U.S. has seen the largest effect on the shortage of available workers in a variety of fields.

When it proves challenging to find the right team members for the job, the focus shifts to the importance of retaining the strong employees you do have. Building a strong team that is productive and happy is a defining achievement for any leader. This event will address hiring and retention in the post-Great Resignation and “quiet quitting” eras.

Objectives

Upon completion of this program, participants will be able to:

• discuss the eight motives of people and how to utilize them to develop rapport
• recall the skill of artful communication to increase buy-in
• develop two techniques that will remove the emotional drama that kills engagement

Speaker

Dennis McIntee, a business consultant, gifted keynote speaker, and executive coach and author, travels across the world to speak at leadership summits, management training events and health care conferences, to name a few. His three-decade career has included stints in Africa, Poland, Germany, and throughout greater Europe where he coached and consulted with growing leaders. Through his experience, McIntee developed a systematic approach to helping his clients reach their goals through coaching, speaking, courses and teaching techniques that enact transformational change.

Dennis is the author of “The 8 Qualities of Drama Free Teams,” “The Power of Pursuit,” and “Drama Free Teams in Healthcare.”

This educational activity is provided by MHA Health Institute in collaboration with the Georgia Hospital Association.