stethoscope and gavel on table


June 2, 2022


10:00am - 12:00pm




Quality Assessment and Performance Improvement Program — Virtual Event


CEOs, CMOs, CNOs, compliance officers, legal counsel, department directors, infection control officers, network liaisons, nurses, physicians, quality improvement staff, risk managers, safety officers and trustees

The following program content was provided by the speaker.


This virtual event will discuss the Quality Assessment and Performance Improvement program Conditions of Participation for critical access hospitals, which went into effect March 30, 2021, and the changes made to the CoPs for general acute hospitals that went into effect Nov. 29, 2019. This is one of three CoPs for which the Centers for Medicare & Medicaid Services published a worksheet to guide surveyors through the process to determine hospital compliance.


Upon completion of this program, participants will be able to:

    • discuss the board responsibility for the QAPI program
    • explain changes to the general acute hospital QAPI standards
    • explain the basic requirements for an effective QAPI program
    • review the QAPI worksheet so staff understand surveyor expectations


Nancy Ruzicka is a consultant on state and federal rules, regulations and interpretative guidelines. Ruzicka previously worked as director of integrity, as a compliance and privacy official at MercyOne Des Moines, and as director of regulatory compliance at UnityPoint Health-Des Moines. She also has more than 20 years of experience with the Iowa Department of Inspections and Appeals. Ruzicka holds master’s degrees in health law and business administration, and a bachelor’s degree in pharmacy, all from Drake University. She is certified in health care compliance and maintains her Iowa pharmacy license.


General Information

This educational activity is provided by MHA Health Institute in collaboration with the Iowa Hospital Association.

MHA Health Institute

General Information


Register on or before Wednesday, June 1, to ensure delivery of instructional materials.



  • $225 per person for MHA members or dues-paying members of an MHA-affiliated organization
  • $325 per person for nonmembers

This virtual event is eligible for use of the MHA Health Institute coupon. Note: Coupons were mailed to MHA-member hospital CEOs in December 2021.

This virtual event is being offered at a reduced registration fee to MHA-member hospitals thanks to a generous contribution from the MHA Management Services Corporation.

Contact An Expert

Daphney Partridge

Daphney Partridge

Vice President of Education

Send Email

573-893-3700 | ext. 1333

Karyn Bonney

Karyn Bonney

Education and Events Coordinator/Executive Assistant

Send Email

573-893-3700 | ext. 1384

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