Leadership change


April 29, 2021


11:00am - 12:00pm




Leading Through Change: Thinking Beyond the Pandemic — Six-Part Virtual Series

Dates and Times

Thursday, April 29
Thursday, June 3
Thursday, June 17
Thursday, July 15
Thursday, August 19
Thursday, September 9

All events are held from 11 a.m. to noon.



senior leadership, clinical leadership, and health care leaders in hospitals and health systems


Series Overview

COVID-19 — and everything clinical, regulatory and financial related to it — has occupied the minds of hospital leaders for the last year. The pandemic has radically changed nearly every aspect of health care delivery. Now, it is time for leaders to begin looking toward the future and consider how to most effectively operate in a post-pandemic environment.

Join us for this six-part virtual series of educational sessions, developed with and for hospital and health system leaders and clinicians. The series will provide insights into telemedicine and hospital at home, diversity and inclusion, supply chain and materials management, post-traumatic stress disorder in the health care workforce, rural hospital transformation, and preparing for fiscal year 2022 amid changes in the administration.


Dates and Times

All events will be held from 11 a.m. to noon.

Thursday, April 29 
Speaker: Daniel Kraft, M.D.
Title: Telemedicine Post COVID-19, Hospital at Home and Expansion of Technology

COVID-19 has served as a catalyst across health care innovation and delivery.  The pandemic has accelerated the digitization and virtualization of health care from telemedicine to remote patient monitoring, with long-term implications for more continuous, proactive, personalized, anytime, anywhere health and medicine, increasingly moving from the hospital to the home. In this activity, Dr. Kraft, will explore what's emerging and coming next in prevention, diagnostics and therapy and its implications for hospital systems and providers.

Learning Objectives:
  • explain several of the major shifts that have been accelerated in the context of the COVID-19 pandemic, and their implications for the future of health and medicine
  • explore how the pandemic has enabled new forms of diagnostics and therapies that will have an impact beyond infectious diseases
  • examine how big data, artificial intelligence and new forms of collaboration have accelerated our understanding of COVID-19, and our ability to respond to and prevent future pandemics


Thursday, June 3
Speaker: Kim Blue, MSOP, SHRM-CP
Title: Diversity and Inclusion

As an executive within the Zoom organization, Blue leads the company’s worldwide team of HR business partners. She has extensive experience in leading diversity and inclusion initiatives, which have provided her the collective understanding that inclusion allows for all perspectives to have a place at the table that is not conditioned by agreement of being like-minded. With keen insights and a strategic perspective, Blue will share data on diversity and inclusion so providers will be aware of variations in care and employment based on biases that include race, ethnicity, religion, sexual orientation or economic means. Blue will help identify biases and share ways to bring awareness to provide care customized to the needs of each patient.

Learning Objectives:
    • examine intentional inclusion and strategies for change in mental, engagement and operating models as nurses strive to reach all patients in their care regardless of race, ethnicity, religion, sexual orientation or economic means
    • discover why mindset matters using key components of a growth mindset, including moving below the surface level of your mindset to get uncomfortable to assure all patients receive care regardless of race, ethnicity, religion, sexual orientation or economic means
    • outline approaches to be more aware of diversity as you recruit and mentor health care providers and leaders
    • investigate what it looks like to bring your full authentic self to work every day to assure your treatments and offerings to patients and staff are consistent regardless of any perceived or hidden biases


Thursday, June 17
Speaker: Mark Graban, MSME, MBA
Title: Supply Chain Excellence in the Post-Pandemic World 

It’s time for hospitals to put more focus and attention on supply chains and materials management. It might seem like a mundane topic, but supply chain excellence can coexist with (and support) the clinical excellence and patient experience goals that all hospitals strive for. During this session, supply chain expert Mark Graban will share lessons and best practices from his experience with a world-class supply chain in the computer industry and also from leading health systems. He will explore proven ideas and methods that can help better prepare for the next pandemic (or the next unexpected or surprising event) that we’ll face.

Learning Objectives:
    • review the role of proper inventory planning to ensure critically needed supplies — such as personal protective equipment, ventilators and medications — are available to meet health care needs
    • compare the effect of supply chain design decisions on daily operations — in normal times and during a pandemic — with a focus on the critical need of the health care industry and its influence on patient care and safety
    • examine effective methods for managing materials that reduce stockouts and reduce the required labor burden so patients and staff have mission-critical supplies when needed
    • employ strategies to better prepare for times of need so patients and staff have the proper supplies available or sound protocols in place for appropriate access to substitutes


Thursday, July 15
Speaker: Nicole Lipkin, PSY-D, MBA
Title: The Emotional Impact of COVID-19: Leading your Team and Culture Past the Collective COVID-19 PTSD to an Emotionally Healthy Workplace

2020 highlighted our individual and collective strengths and weaknesses. We learned that our mental and physical capacity is great. We also learned that, more than ever, we need workplace cultures and leadership that are supportive, agile and responsive to developing and strengthening the emotional well-being of employees who care for patients. During this session, learn how to shift to leadership behaviors and practices that help increase organizational and individual resilience, and emotional sustainability to move away from the collective post-COVID-19 PTSD experience to one of deeper capacity, connection and organizational strength.

Learning Objectives:
    • incorporate the practices of mental agility to enhance individual and organizational resilience
    • outline tools to counteract prolonged stress reactions and enhance emotional wellness in the workplace
    • outline approaches to counteract biased and flawed thinking that interferes with emotionally healthy practices and cultures in the health care environment


Thursday, August 19
Speaker: Benjamin Anderson, MBA, MHCDS
Title: A Path Forward: Thriving in Rural Health Care After COVID-19

Tying community engagement to diversity and health equity, Anderson explores true stories of the amazing resiliency of rural communities amidst the formidable challenges of a pandemic. He will share lessons learned from many interviews with rural health leaders and patients through the successful development of a post-COVID-19 nationally released toolkit and playbook called, "Re-Imagining Leadership: A Pathway for Rural Health to Thrive in a COVID-19 World," which was created in partnership with the Farley Health Policy Center. His empathetic and informative message will inspire and empower health leaders throughout the U.S. to align their efforts into inclusive, coordinated strategies, leading to healthier care staff, patients and communities.

Learning Objectives:
    • examine health disparities between rural and urban Americans
    • explore ways to address nine common challenge areas in rural health care delivery systems in the U.S.
    • outline an approach for developing an effective and collaborative rural health equity strategy
    • examine a six-question tool to equip rural health leaders to advance health equity in their communities while ensuring the vitality of their organizations


Thursday, September 9

(No continuing education will be offered for this session.)

Speakers: Larry Goldberg, Tracey Roland and  Michael Polito
Title: Washington Update: Where Do We Go From Here?
Larry Goldberg
Tracey Roland
Michael Polito







A new administration has taken over in Washington, D.C., during a national health crisis. This session will highlight the primary goals for President Biden and his new Cabinet members, Xavier Becerra, U.S. Secretary of Health and Human Services, and Elizabeth Richter, Acting Administrator of the Centers for Medicare & Medicaid Services, as well as the status of each as we enter into late summer of 2021. This program also will provide the dynamics of the changes that are finalized by CMS for federal fiscal year 2022, which will take effect Oct. 1, 2021.

Learning Objectives:
    • become familiar with our new leaders in Washington, D.C., and their priorities related to combatting the COVID-19 pandemic
    • obtain knowledge on legislation, such as the Affordable Care Act, The Consolidated Appropriations Act and The Resident Physician Shortage Reduction Act of 2021
    • explain CMS’ final payment and policy changes for FFY 2022 as they relate to the Medicare Inpatient Prospective Payment System

This educational activity is jointly provided by AXIS Medical Education and MHA Health Institute.

AXIS Medical Education
MHA Health Institute

General Information


Register on or before Wednesday, September 8, to ensure delivery of instructional materials.


Each session will be recorded and available to registered attendees for 30 days after the session.


$99 per person for MHA members or dues-paying members of an MHA affiliated organization

$499 per person for nonmembers

This virtual event is eligible for use of the MHA Health Institute coupon. Note: Coupons were mailed to MHA-member hospital CEOs in December 2020.

This virtual event also is being offered at a reduced registration fee to MHA-member hospitals thanks to a generous contribution from the MHA Management Services Corporation.


Additional sponsorship opportunities are available.

Contact An Expert

Daphney Partridge

Daphney Partridge

Vice President of Education
Kita Kay

Rita Kay

Manager of Educational Programs
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