Care Planning — Virtual Event

Audience

nursing staff, interdisciplinary team

The following program content was provided by the speaker.

Overview

The Centers for Medicare & Medicaid Services mandates the use of Care Plans as a tool to develop appropriate interventions based on the individual patient’s identified needs and to provide a pathway toward meeting health care goals. Often, regulatory surveys are identifying shortfalls with health care organizations' Care Planning processes and documentation practices. During this webinar, we will identify these common pitfalls and provide recommendations on mitigation efforts to ensure your patients' Care Plans meet regulatory requirements.

Speaker

Denise Smith, RN, MS, CLNC, HACP, is a Senior Consultant with Courtemanche & Associates. In this role, she is responsible for assessing health care organizational readiness for licensing, certification, accreditation and regulatory compliance. She has extensive knowledge in the requirements of The Joint Commission, DNV, and Centers for Medicare & Medicaid services, including knowledge in their survey process, auditing approach and survey outcome determination. She also has knowledge and experience in AAAHC and other regulatory and accreditation organizations. She assists organizations with survey preparation, educational needs, post-survey activities, patient safety strategies and quality improvement initiatives. Smith has more than 40 years of experience and expertise in infection prevention, sterile processing, legal nurse consulting, quality and resource management, clinical education, and acute inpatient and outpatient care settings.

This educational activity is provided by MHA Health Institute in collaboration with North Carolina Hospital Association.