Session 1 — Sept. 16, 2022
Understanding Yourself as a Leader
Knowing yourself and understanding your colleagues is the key to building solid professional relationships. During this session, you will identify your basic communication, decision-making and leadership style using an individual personality profile assessment. Based on the results, you’ll gain a better understanding of your work style and how to build more effective relationships. With multiple generations in today’s workplace, you need to connect with a multigenerational workforce. Participants will learn effective tools for appreciating others’ perspectives, and understanding their behaviors and differing motivational factors. Successful people better understand themselves and others more effectively!
- identify the strengths and limitations of behavior styles
- describe variations in how individuals communicate
- improve awareness of reasons for generational differences, thereby improving relationships
Session 2 — Oct. 14, 2022
Culture of Excellence
Creating a culture in which people love to work is vital to the success of your team, department and hospital. When people love coming to work, it creates higher engagement and better outcomes. In this session, you will learn the framework to create an excellent culture and how to implement that framework. The goal is to leave with clarity around your game plan and the ability to work your game plan with your team for even better outcomes. Having clarity and alignment with your team will help produce stronger relationships and an even stronger overall team, department and hospital.
- discuss creating team and individual clarity, alignment and purpose
- discuss building stronger relationships
- utilize focused activities and outcomes
- discuss when to say “no”
- explain continuous development and improvement
Session 3 — Nov. 11, 2022
Time Management for Leaders
Participants will learn the key components of the most effective time management framework. Through practical application exercises, they will synthesize strategies and tactics to better negotiate time with themselves and those around them.
- discuss how to regain tens of thousands of dollars per year in lost productivity
- identify common time management challenges
- implement strategies and tactics to improve personal efficiency
- discuss how to lower your stress levels, boost your morale and improve your effectiveness
- describe how to shape process improvement for yourself and your team
Session 4 — Jan. 13, 2023
Communication & Conflict Management
When interpersonal conflict comes knocking, leaders, managers and supervisors take various approaches to how they will handle the situation, if at all. Conflict-competent leaders know the importance and value of dealing with conflict constructively and productively. Therefore, our mindset about conflict drives our conflict management responses.
Do you recognize these typical leadership responses to conflict? For example, “They are adults; let them handle it,” or “We just need to work together and compromise.” “I’m not getting in the middle of that mess,” or “If they can’t figure it out, I will decide for them, and that will be that!”
A leader competent in managing and resolving conflict sees stressful situations as an opportunity to respond timely and effectively while modeling effective behaviors.
- identify conflict beliefs and shift the mindset
- describe signs and symptoms of potential workplace conflict
- recognize the costs of habitual conflict avoidance
- describe personal hot buttons and list strategies to cool them
- practice constructive behaviors to manage conflict productively
Session 5 — Feb. 3, 2023
Leading Change Using Systems Thinking
In today’s world, health care leaders have the opportunity to demonstrate fresh perspectives, articulate wisdom in an ever-changing industry and are asked to be an authentic leader every day – while tapping into their personal power. This ability to utilize their personal power fuels the momentum needed to drive shifts in culture, embrace engagement and deliver results. The 19th Annual Health Care Leadership Series is a great time to magnify the message of personal empowerment, transformation and leadership based on systems thinking.
- recognize that what we can’t see often has more impact than what we do
- grasp the complexity of big initiatives and learn how to influence change
- articulate the three different levels of thinking leaders can utilize so they are more effective at creating high-level strategies for their regions
- identify mental models that often inhibit progress and how to change them — especially when it comes to combining legacy thinking with new perspectives
- utilize systems thinking tools to help those they lead manage change more effectively and to drive innovation
- internalize that structure drives behavior, and LEADERS are the architects of structure (we are not powerless!)
Session 6 — March 3, 2023
Achieving Results Through Others
Leaders will learn how to diagnose the development level of employees and prescribe the correct leadership styles. This allows leaders to provide the exact direction and motivation needed. This program focuses on instilling in others a desire to want to perform. Several other concepts will be taught that will help the leader identify and act on positive behaviors.
- describe the characteristics of leaders
- identify and act on positive and negative behaviors
- discuss how to provide feedback and resolve conflict
- set SMART goals
- coach team members to success
- motivate self and others
Session 7 — April 14, 2023
Emerging health care leaders need a broader and deeper skill set to advance their career and succeed in their role. This session will help develop important skills in understanding fundamentals of hospital finance. New leaders must be able to assess, evaluate and/or develop budgets and understand reimbursement to ensure they and their departments contribute successfully to the hospital bottom line. This session also will include real-world examples and lessons learned from those experiences.
- identify the foundations of hospital finance management
- discuss the components of a basic hospital financial statement
- explain the importance of budgeting and regulatory reimbursement, and how it impacts an organization’s financial performance
- discuss how to construct a business plan for a specific departmental strategy
MHA-member hospital executives from a variety of leadership levels are invited to participate in a live Leadership Panel. HCLS attendees may ask questions, solicit advice and engage in discussion on leadership issues with seasoned administrative and clinical leaders.
Session 8 — May 12, 2023
Health Care Environment and Resources
The Missouri Hospital Association offers numerous resources and services to its member hospitals. During this final session, MHA staff will provide an overview of the current health care environment for Missouri’s hospitals. Advocacy, regulatory and legal issues that directly affect your job and your hospital community will be shared, as well as information on health policy and population health.
- understand the resources available through MHA
- describe how to become more involved in shaping health care in Missouri
Your Leadership Edge: Tools and Strategies for When Everybody Leads
To conclude the Health Care Leadership Series, this session will focus on helping the participants articulate a range of aspirations and concerns as they think about the future of health care in Missouri. The facilitator will make connections back to the Your Leadership Edge book, which participants read throughout the course of the eight-month leadership series. The presenter will focus on teaching the differences between technical problems and adaptive challenges, the distinction between leadership and authority, and how leadership competencies based on Your Leadership Edge will create a framework and common language for how to exercise leadership effectively.
- distinguish between leadership and authority
- recognize the difference between technical problems and adaptive challenges, and effectively manage each
- build skills and language to exercise leadership effectively
A ceremony celebrating the completion of the Health Care Leadership Series will conclude the session.