Intermedix released eICS Version 3.6 into production on July 5. A recording of the Intermedix Showcase highlights added features of the release.

Through ASPR Hospital Preparedness grant funding, MHA maintains Missouri’s license for the Juvare eICS application and is able to offer access to hospitals and health care coalitions throughout Missouri. If your facility currently uses the Juvare eICS software for incident notification and response, I recommend that you watch the video for the latest information on updates to the system. The video is approximately 26 minutes long, and walks through how to customize incident objectives, create objective templates, and use new group messaging features. It also demonstrates a new objectives reporting capability and updates to various map icons.

EMResource and eICS are web-based applications within the Juvare suite of health care communication and response coordination software.  Missouri hospitals and health care organizations utilize these applications for organizational and regional response coordination.  The Missouri Hospital Association maintains the statewide license for these applications through funding from the ASPR Hospital Preparedness Program, CFDA 93.889, through a subcontract with the Missouri Department of Health & Senior Services.

EMResource was initially adopted in Missouri as a tool to monitor and coordinate bed availability and hospital diversion status between health care organizations, emergency medical services and dispatch centers.  With the implementation of the Hospital Preparedness Program in 2002, EMResource was adopted statewide as the platform to collect and submit federal HavBED (Hospital Available Beds in Emergencies and Disasters).  As Missouri’s health care preparedness program has developed, the application has expanded in functionality and continues to evolve as statewide health care coordination needs are identified.

eICS (electronic incident command system) was developed by Missouri health care leaders as an organizational-based tool to assist hospitals with the management of emergency incidents within their individual facilities to include staff notification.  Today, use of the eICS system has evolved to support the communication and coordination needs of health care organizations in a regional or statewide response.  The tool can be utilized for both real-world and exercise/drill communications, response and coordination.

eICS allows users to:

  • initiate event notifications
  • manage incidents virtually
  • assign, track and notify staff of ICS positions
  • monitor event log information
  • access HICS forms and job action sheets
  • message incident participants
  • manage tasks/objectives

Regional Administrator Contacts

Missouri Hospital Association (MHA)
Carissa Van Hunnik
Manager of Emergency Preparedness-Data Systems
573/893-3700, ext. 1329

St. Louis Area Regional Response System (STARRS) – St. Louis Region
Dale Chambers
Public Safety Administrator
314/421-4220, ext. 272

Mid-America Regional Council (MARC) – Kansas City Region
Charity Hunter
Emergency Services Senior Planner

Training Tools and Resources