COVID-19 Resource Request Processes


Jackie Gatz

Jackie Gatz

Vice President of Safety and Preparedness





  • COVID-19
  • Disease Management


COVID-19 guide

Updated: Oct. 5, 2021

Missouri Department of Health and Senior Services Emergency Response Center: 800-392-0272



  • Health care facilities should continue to place routine orders with their primary PPE supply vendors to maintain the established supply chain and receive allocations from these vendors as the supply chain The State of Missouri maintains an inventory to assist in filling PPE needs when supplies cannot be obtained through normal means. Health care facilities must complete and submit an online PPE order form.



Testing guidance and best practices for COVID-19 are based on evolving evidence, including taking current variants into consideration. The Centers for Disease Control and Prevention provides in-depth resources on the testing for screening, surveillance and diagnostic purposes for the community and in health care facilities.

  • The Missouri Department of Health and Senior Services State Public Health Laboratory continues to provide an online order system to request COVID-19 specimen collection The requesting organization may request swabs and viral media (Viral Transport Media, Saline, Universal Transport Media) when their current demand exceeds available resources from their primary and secondary vendors. Please complete the request form in its entirety, including shipping address, as failure to do so may result in shipping delays.
  • DHSS and the State Emergency Management Agency continue to provide Abbott BinaxNOW antigen test kits for distribution from the federal government. Hospitals first must complete a test kit application. Hospitals that previously have completed an application may request additional tests through the reorder form.



  • The Missouri Department of Health and Senior Services continues to provide an online ordering system to request COVID-19 vaccines to enrolled COVID-19 vaccinators. The form must be completed in its entirety and must include your PIN, and provider and clinic name, as listed in your ShowMeVax enrollment.
    • Vaccinators must be enrolled in ShowMeVax as a COVID-19 vaccine provider to receive COVID-19 vaccines. Additional information on enrollment is available.
  • DHSS also provides an online order system to request COVID-19 vaccine administration supplies to enrolled COVID-19 vaccinators. These supplies must be used for COVID-19 vaccination efforts. Please complete the request form in its entirety, including shipping address, as failure to do so may result in shipping delays.



    • A multilayered workforce plan enables hospitals to surge to inpatient capacity. The COVID-19 Surge Staffing Solutions Fact Sheet provides guidance and flexibility in designing the staffing plan hospitals deem most appropriate.
    • The Statewide Hospital Mutual Aid Agreement establishes a coordinated system through which hospitals in Missouri and adjoining states will provide mutual aid to each other, as necessary to support emergency medical care needs in a medical disaster.
    • Qualivis is the nationally recognized and preferred partner for staffing resources in Missouri. They provide a “whole house” workforce solution, access to more than 100 staffing agencies and a streamlined process for the hospitals. For more information, please contact Jan O’Brien, J.D., R.N., Regional Vice President, at or 913-526-4978.
    • On July 28, the Missouri Department of Health and Senior Services shared a health care agency staffing list, provided by the U.S. Department of Health and Human Services, with Missouri hospitals. Additionally, DHSS shared two health care response organizations that may be able to provide staffing assistance to hospitals.
    • On Aug. 11, Gov. Parson announced the state would dedicate $15 million from federal Coronavirus Aid, Relief and Economic Security Act funds to support acute care, critical access and long-term acute care hospital staffing during this surge through a partnership with SLS HealthStaffing support funds are allocated by tiers, with funding eligibility determined by licensed beds, with caps 
      • Hospitals wishing to participate in this program, must complete the opt-in form and email it to 
      • If hospital expenses exceed the set funding cap, the hospital can continue to work with SLS to procure staffing resources; however, the hosptial will be responsible for the associated costs.  
      • For additional information, please contact Stacie Hollis. 



  • DHSS maintains a cache of approximately 740 state-owned portable ventilators for both adults and pediatrics. For a hospital to request a ventilator from the state cache, they must verify that all other ventilator resources have been exhausted or will be within two days, including private market rentals and regional availability from other providers. The state cache is to be viewed as an option of last resort. The recommended request process is outlined below.
    1. Notify your Healthcare Coalition (MHA, MARC, STARRS) of the ventilator need so that an assessment of local assets and validation of the current request can accompany the formal request to the state.
    2. Complete the online ventilator request form:
    3. Call the DHSS ERC (800-392-0272) after submitting the request to ensure the request receives prompt attention.
  • Information on the types of ventilators available is provided on the SEMA website — scroll to the bottom of the page.
  • The state ventilator cache plan documents are located in EMResource in the document library.
Back to Top