Hospital Improvement Innovation Network

The Hospital Improvement Innovation Network builds upon the collective momentum of the Hospital Engagement Networks and Quality Improvement Organizations to reduce patient harm and readmissions. This is part of a broader effort to transform our health care system into one that works better for the American people and for the Medicare program.

Since 2011, the Missouri HEN has resulted in more than 10,600 harms prevented and $98.4 million saved for participating Missouri hospitals. Of MHA participating hospitals recently surveyed, 100 percent indicated HEN work either was directly responsible, or a contributor to, improved quality and safety within their organization. Some of the greatest benefits of the Missouri HEN projects were listed as:

  • With the HEN, we have created a safer environment for our patients.
  • The HEN project offers guidance, tools and resources to be successful within your organization.
  • The multitudes of information available and assistance through MHA and other hospitals.
  • The educational opportunities are instrumental.
  • The ideas generated from HEN were implementable without huge investments of money.

The HRET HIIN will work to reduce overall hospital-acquired conditions by 20 percent and 30-day hospital readmissions by 12 percent, building on the success of the Partnership for Patients Hospital Engagement Networks and Quality Improvement Organizations.

MHA "Zero Heroes" Club
MHA congratulates the following HIIN-participating hospitals with the most zero harm measures reported. These organizations have either achieved and/or sustained a zero rate of harm, and are in the top 10 percent of HIIN-participating hospitals. Congratulations to the “Zero Heroes” for the month of May!
  • Carroll County Memorial Hospital
  • Ellett Memorial Hospital
  • Harrison County Community Hospital
  • Iron County Medical Center
  • Missouri Delta Medical Center
  • Osage Beach Center for Cognitive Disorders
  • Southeast Health Center of Ripley County
  • Southeast Health Center of Stoddard County
  • Sullivan County Memorial Hospital


  • Links
  • QI & Data Resources
  • Past Events
  • Additional Resources

HRET HIIN board training videos can be accessed at the following links.

  • Module 1: Board's Role in Quality Improvement and Eliminating Patient Harm
  • Module 2: Improving Quality and Eliminating Patient Harm
  • Module 3: Alignment of Quality and Safety with Financial Performance
  • Module 4: Collect and Review Meaningful Data to Keep Pace in a Changing Landscape

Lean Six Sigma Green Belt Project

SME Monthly Spotlight

HIIN Data Resources

HRET HIIN Change Packages

The HRET HIIN change packages are a summary of themes from the successful practices of high performing health organizations across the country. It was developed through clinical practice sharing, organization site visits and subject matter expert contributions. These change packages include a menu of strategies, change concepts and specific actionable items that any hospital can implement based on need or for purposes of improving patient quality of life and care. These change packages are intended to be complementary to literature reviews and other evidence-based tools and resources.


The HRET HIIN uses the LISTSERV® platform to encourage peer-to-peer networking, share HRET HIIN events and resources, and highlight innovative approaches to reduce harm. To limit unnecessary email traffic, the LISTSERVs® are moderated. Participating HRET HIIN hospitals and partners are welcome to join any or all of the LISTSERVs® listed below. Please click here and complete the form.
  • Adverse Drug Events
  • Children's Hospitals
  • Data Analytics
  • Health Care Disparities
  • Hospitalwide Topics
  • ICU
  • Infections
  • Level 1 Trauma
  • Patient & Family Engagement
  • Rural/Critical Access
  • Sepsis

2018 HIIN Huddle Webinars
2017 HIIN Huddle Webinars
South Central HIINergy Group
Additional HIIN Webinars