Aligning Z Codes Workflow With Closed-Loop Referral Processes

Tuesday, June 3

10 to 11:30 a.m. – Social Risk Factor Screening, Coding and Utilizing Closed-Loop Referral Network to Address Care Gaps

Session Overview
This session will highlight the practical use of social risk factors by care teams including community health workers, pharmacy technicians and providers. The audience will have an opportunity to learn about how social risk factors are documented in different settings of care, such as community health centers, rural pharmacies, and hospitals/health systems. Presenters will share innovative best practice strategies that have been deployed in Missouri to improve health outcomes, reduce health disparities and reduce costs.

Objectives
At the conclusion of this session, participants will:

• highlight the important role of CHWs and pharmacy technicians in addressing social risk factors
• review the process of coding social risk factors into their claims data
• review social risk factor screening tools and coding processes in rural pharmacies
• review social risk factor screening tools and processes in community health centers
• receive an overview of the Community Pharmacy Enhanced Services Network program in Missouri from the Missouri Pharmacy Association
• receive an overview of the gravity interventions project from the Missouri Primary Care Association

Anne Eisenbeis, Pharm.D., MBA
Director of Practice Development
Missouri Pharmacy Association

Latisha Bryant
Community Integration Coordinator
Missouri Primary Care Association

Thursday, June 26

10 to 11:30 a.m. – Payer and Provider Perspective of Z Codes and Closed-Loop Referral Network        

Session Overview
This session will highlight the payer and provider perspective of screening for Z codes and how they influence cost and patient outcomes. The integration of these approaches from both the payer and provider perspective can contribute to closing identified gaps and reducing health care disparities. This session will highlight the crucial role of payers and providers with a focus on the impact of policies and programming. Attendees will learn how closed-loop referral platforms can be leveraged to create a seamless and well-coordinated approach in improving health outcomes and reducing costs. These platforms help ensure patients are connected with the right services, fostering better care coordination and support for vulnerable populations.

Objectives
At the conclusion of this session, participants will:

• learn about the payer perspective of Z codes
• learn about how payers leverage the AZARA platform
• review covered benefits that relate to nonclinical social needs and value-added services
• learn about a provider perspective of Z codes
• learn about how providers leverage the social referral platform

Rashmi Srivastava, M.D.
Chief Medical Officer, Missouri and Iowa Health Plan
UnitedHealthcare Community and State

Alexandra Garrick
Collective Impact Director for Missouri
National Kidney Foundation

Megan Schultz, MPH
Senior Manager, Population Health Partnerships
National Kidney Foundation

Latisha “Tish” Bryant joined the Missouri Primary Care Association in September 2021. She has a passion for helping and empowering people to live their most fulfilling and healthy lives. Bryant has more than 20 years of experience working in various roles in nonprofit and governmental programs that promote the well-being of individuals, families and communities. She has a Bachelor of Science in sociology from the University of Central Missouri and holds a Master of Education from Drury University.

Annie Eisenbeis, Pharm.D., MBA, is a licensed pharmacist and the director of practice development at the Missouri Pharmacy Association and serves as the lead network facilitator for the Community Pharmacy Enhanced Services Network of Missouri, a clinically integrated network of more than 180 pharmacies committed to providing patient care services in addition to traditional dispensing. Through these roles, she has aided in the development of the virtual course for pharmacy technicians to become credentialled community health workers and support addressing issues related to social risk factors in vulnerable and underserved populations.

The programs under Eisenbeis’ management involve researching and adapting innovative models and implementing step-by-step approaches for sustainable and scalable systems change. Eisenbeis believes it is an honor and privilege to contribute to the growth of pharmacy and community-centered services during this dynamic time for patient care and the rapidly evolving health care landscape.

Alexandra “Alex” Garrick serves as the collective impact director for the National Kidney Foundation. Garrick has worked for the NKF for 13 years and was the previous executive director for the Kansas City market. Over her tenure at the foundation, Garrick has had the opportunity to work collaboratively with partners, stakeholders, funders and patients to support mission-driven programming across the region.

In her role as collective impact director, Garrick works closely with public health leaders and stakeholders across Missouri to implement the road map and recommendations for the Show Me CKDintercept initiative. Garrick received her bachelor’s degree in psychology from Kansas State University. She holds a master’s degree in educational leadership and policy studies from the University of Kansas.

Megan Schultz, MPH, is a population health partnership director at the National Kidney Foundation, leading multisector collaborations to drive systemic improvements in chronic kidney disease prevention, early detection and management. She holds a Bachelor of Science and Master of Public Health from Saint Louis University.

Since joining NKF in 2021, Schultz has played a key role in advancing CKD population health initiatives, including the Show Me CKDintercept pilot and NKF’s CKD Learning Collaborative, which improved guideline-concordant CKD testing by more than 60% in a safety-net health system. Schultz is deeply committed to driving equitable strategies that enhance kidney health outcomes nationwide.

Rashmi Srivastava, M.D., is the chief medical officer of Community and State and DSNP for Missouri and Iowa at UnitedHealthcare. She also is an internist and pediatrician. In her previous clinical life, she was a pediatric hospitalist, an educator and worked the front lines during the COVID-19 pandemic as an associate professor of clinical child health and emergency medicine at the University of Missouri for more than 20 years.

Please note that your registration request will be submitted to the organizer for approval. Upon approval, instructional materials will be sent to the email address indicated on the registration form.

If you have special needs addressed by the Americans With Disabilities Act, please contact the Missouri Hospital Association.

MHA Health Institute
P.O. Box 60
Jefferson City, MO 65102
Phone: 573-893-3700
Fax: 573-893-2809

MHA reserves the right to cancel this event due to low enrollment, public health concerns, natural disasters or unforeseen weather conditions, or any circumstance that makes it illegal, impossible or commercially impracticable for the event to be held. In the unlikely event this occurs, a full refund for any registration costs will be provided. MHA is not responsible for nonrefundable items such as airfare, hotel or other travel costs.

Contact the event planner with any questions.