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May 20, 2021


12:00pm - 1:00pm




Influencers: A Template for How to Maximize the Performance Review


administrative support staff in all health-related organizations


Anxiety and worry. Sweaty palms. Racing heart. Sleepless nights. A sense of pending doom. For most of us, these words can describe how we feel in the days before our annual performance review. A time for helpful feedback, goal setting and encouragement instead feels like an experience that must be endured and survived like something out of a dystopia novel. However, the performance review does not have to be this way. Using social media influencers as our guide, participants will learn how to maximize the benefit of their performance review. You will learn why performance reviews add value to the employee experience, why the model used for decades no longer works and how to prepare for the performance review to demonstrate value to employers.


At the conclusion of this session, participants will be able to:

  • learn why performance reviews are an important component of the employee life cycle
  • learn how to use influencer culture to prepare for their next performance review


Alan Toigo, M.Ed., SHRM-CP
Senior Human Resources Consultant
University of Missouri
Columbia, Mo.

Alan Toigo provides HR consultation to senior leaders, managers and supervisors across multiple units, including the University of Missouri's Office of Research and Economic Development; Graduate School; Joint Office of Strategic Communication & Marketing; and Division of Inclusion, Diversity and Equity. Toigo earned a master's degree in educational leadership and policy analysis from MU and is a certified HR professional through the Society for Human Resource Management. Toigo is an at-large board member for the College and University Professional Association for Human Resources Missouri chapter. Toigo is a past examiner for the Missouri Quality Award and served on the City of Columbia's Commission on Cultural Affairs. When not working, Toigo volunteers with his spouse as small group leaders for their local church.

General Information

General Information


Register on or before Wednesday, May 19, to ensure delivery of instructional materials.



  • MHCEA member — Complimentary*
  • Non-MHCEA member from MHA-member hospital — $225
  • Non-MHCEA member from nonmember hospital — $275

*Join MHCEA for $30, and reap the benefits of Missouri Health Care Executive Assistants’ membership.

This virtual event is being offered at a reduced registration fee to MHA-member hospitals thanks to a generous contribution from the MHA Management Services Corporation.

This educational activity is provided by MHA Health Institute.





Supported by Missouri Health Care Executive Assistants.


Contact An Expert

Daphney Partridge

Daphney Partridge

Vice President of Education
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Mandi Asbury

Manager of Educational Programs

MHCEA Membership Contacts

Darla Shipman

Darla Shipman

Assistant to the President
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Tammy Siebert

Executive Assistant
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