Date

March 9, 2023

Time

9:00am - 11:00am

Location

Online

Coupon-eligible, Virtual

Beyond Basics of Case Management Boot Camp: Five-Part Virtual Series

Details

Each session will take place from 9 to 11 a.m.

Thursday, March 9 — Part I
Thursday, March 16 — Part II
Thursday, March 23 — Part III
Thursday, March 30 — Part IV
Thursday, April 6 — Part V

Audience

CMOs, CNOs, case managers, compliance officers, emergency department personnel, Joint Commission coordinators, medical records staff, quality improvement personnel and risk managers

The following program content was provided by the speaker.

Overview

Having a foundation for effective case management is critical, and so is having a foundation for the more complex processes of case management. This five-part series will cover solutions for many of the challenges case managers face today.

First, this series will focus on walking rounds, as well as key stakeholders and the integral role they play in the rounding process. Next, there will be a discussion on how to incorporate case management at all access points to your hospital or health system. This will be followed by the often-challenging subject of how to best collaborate with physicians, especially high-volume physicians, such as hospitalists and emergency department physicians. As important as high-volume physicians are, physician advisors are an essential part of optimal case management processes. Case management across the continuum is the future of case management, and this series will review how to remain forward-looking in your practice. The series will conclude with a discussion of case management outcomes, including what they are, how to measure them and how to report them.

Objectives

At the conclusion of this session, participants will be able to:

- describe the differences between interdisciplinary rounds and other modalities, such as huddles and teaching rounds (Part I)
- define key members of the rounding team (Part I)
- identify the role of each team member through scripting and other tools (Part I)
- discuss a walking rounds checklist (Part I)
- discuss the Two-Midnight Rule components and how they are positively impacted by access point case management (Part II)
- define best practices for case management in the emergency department, transfer center and admitting office (Part II)
- identify ways in which to reduce readmissions, unnecessary admissions and issues of noncompliance at hospital access points (Part II)
- identify the key roles of the physician advisor and the hospitalist (Part III)
- discuss best practice strategies with key physician stakeholders to ensure optimal outcomes (Part III)
- describe opportunities for improvement at key locations throughout the hospital while collaborating with physicians (Part III)
- explain the continuum of care and why it is important to case management professionals (Part IV)
- review the ways in which case management professionals can provide integrating mechanisms for patients as they transition across the continuum (Part IV)
- identify strategies for engaging stakeholders across the continuum (Part IV)
- ensure that patients and families are prepared for any transitions in care (Part IV)
- describe the applications of case management in a variety of settings (Part IV)
- define the three components of care transitions (Part IV)
- discuss community case management and why it is important to hospital case managers (Part IV)
- describe contemporary outcome measures for case management (Part V)
- review how to create a workable case management dashboard (Part V)
- recite how benchmarks can be applied to your case management dashboard (Part V)

General Information

Speaker Bio

Toni G. Cesta, Ph.D., R.N., FAAN, is a founding partner of Case Management Concepts, LLC, a consulting company that assists institutions in designing, implementing, and evaluating case management departments and models, educational programs, and onsite support for leadership and staff.

Dr. Cesta is the author of nine books in the field of case management, a frequently sought-after speaker, lecturer, and consultant, and is considered one of the primary thought leaders in the field of case management. Dr. Cesta also writes a monthly column called “Case Management Insider” in Relias Media’s Hospital Case Management newsletter in which she shares insights and information on current issues and trends in case management.

Dr. Cesta has been active in the research and development of case management for over 25 years. Her research in case management has included two funded studies measuring the effects of a case management model on congestive heart failure and fractured hip patient populations, with measures of patient satisfaction, quality of life, and short- and long-term clinical perceptions and outcomes.

Dr. Cesta has presented topics on case management at national and international conferences and workshops. She has published extensively including the fourth edition of her book, “Nursing Case Management: From Essentials to Advanced Practice Applications,” the third edition of “The Case Manager’s Survival Guide: Winning Strategies in the New Healthcare Environment “, which won the AJN Book of the Year award, “Survival Strategies for Nurses in Managed Care” and her newest book: “Core Skills for Hospital Case Managers”.

Accredited Continuing Education

Accreditation Statement

In support of improving patient care, this activity has been planned and implemented by AXIS Medical Education and MHA Health Institute. AXIS Medical Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive a maximum of 10.0 Interprofessional Continuing Education (IPCE) credit for learning and change.

Credit Designation

Nursing — AXIS Medical Education designates this continuing nursing education activity for a maximum of 10.0 contact hours.

Learners are advised that accredited status does not imply endorsement by the provider or ANCC of any commercial products displayed in conjunction with an activity.

Social Workers — As a Jointly Accredited Organization, AXIS Medical Education is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. AXIS Medical Education maintains responsibility for this course. Social workers completing this course receive a maximum of 10.0 continuing education credits.

Case Managers — This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for 10.0 CE contact hour(s). Activity code: I00047934 Approval Number: 210003303. To claim these CEs, log into your CCMC Dashboard at www.ccmcertification.org.

Requirements for Credit:

Attend/participate in the educational activity and review all course materials.
Complete the CE Attestation/Evaluation form online by 11:59 pm ET on May 6, 2023. Instructions will be provided. If you do not complete the online evaluation by this date, you will not be able to get CE credit for this event.
Upon successful completion of the online form, your statement of completion will be presented to you to print.

AXIS Contact Information

For information about the accreditation of this program please contact AXIS at info@axismeded.org.

Disclosure of Conflicts of Interest

AXIS Medical Education requires faculty, instructors, authors, planners, directors, managers, reviewers, and other individuals who are in a position to control the content of this activity to disclose all real or apparent conflicts of interest they may have with ineligible companies. An ineligible entity is any organization whose primary business is t producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. All relevant conflicts of interest are identified and mitigated prior to initiation of the planning phase for an activity.

AXIS has mitigated and disclosed to learners all relevant conflicts of interest disclosed by staff, planners, faculty/authors, peer reviewers, or others in control of content for this activity. Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation or activity. Disclosure information for faculty, authors, course directors, planners, peer reviewers, and/or relevant staff is provided with this activity.

The faculty reported the following relevant financial relationships or relationships they have with ineligible companies of any amount during the past 24 months:

Name of Faculty or Presenter	Reported Financial Relationship
Toni G. Cesta, Ph.D., R.N., FAAN	Nothing to disclose

The following directors, planners, managers and reviewers reported no financial relationships they have with any ineligible company of any amount during the past 24 months:

Name of Directors, Planners, Managers and Reviewers

Karyn Bonney

Toni G. Cesta, Ph.D., R.N., FAAN

Holly M. Hampe, DSc., R.N., MHA, MRM, CPHQ

Dee Morgillo, MEd., MT(ASCP), CHCP

Disclaimer

Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this activity is not meant to serve as a guideline for patient management. Any procedures, medications, or other courses of diagnosis or treatment discussed in this activity should not be used by clinicians without evaluation of patient conditions and possible contraindications on dangers in use, review of any applicable manufacturer’s product information, and comparison with recommendations of other authorities.

Virtual Event Information & Instructional Materials

ADA

Cancellation/Refund Policy

For cancellations received in writing before the established deadline date, the registrant will receive a full refund — minus a $50* processing fee per registrant. After the deadline date, no refunds will be granted. Registrants not in attendance will be responsible for the full registration fee. Substitutions are encouraged. We reserve the right to cancel this program because of insufficient registration.

*Unless otherwise specified in the program details.

This educational activity is jointly provided by AXIS Medical Education and MHA Health Institute.

General Information

A recording will be available for 60 days after each event to registered participants.

Five-Part Series Cost

$600 per person for MHA members
$700 per person for nonmembers

This virtual event series is eligible for use of the MHA Health Institute coupon. Note: Coupons were mailed to MHA-member hospital CEOs in December 2022.

This virtual event series is being offered at a reduced registration fee to MHA-member hospitals thanks to a generous contribution from the MHA Management Services Corporation.

This educational activity is jointly provided by MHA Health Institute and Georgia Hospital Association.