Applying the Science of Change Management to Health Care Transformation — Virtual Event

Audience

CNOs, directors of nursing, directors of education, directors of human resources and hospital preparedness personnel

Overview

The health care industry is experiencing an unprecedented transformation that is driven by changing consumer expectations, escalating competition from both traditional providers and new entrants, increasing demand for skilled talent in a shrinking labor market, aging populations, and payer/regulatory reform. Health care providers that thrive in the future will look significantly different than those in existence today. Having the capability to lead transformational change has never been so important.

Hear about Mercy's transformational Strategy 2025 and how this innovative health care leader is transforming how it serves to ensure essentiality and resiliency well into the future. Discover how Mercy is approaching change management, embedding this discipline in all of its transformational programs, and equipping nurse, provider and physician leaders with the capabilities, knowledge and tools to thrive.

Objectives

• • explore Mercy's change management methodology and how the science of change is applied to transformational programs affecting physicians, providers and nurses
  • discover how Mercy is building change capability within its caregiver functions across the ministry
  • reflect on the interplay between culture and change, and what it may take to apply change management principles successfully in your health care organization

Speakers

Betty Jo Rocchio has served as Mercy’s senior vice president and system chief nursing officer since October 2020. Previously, she was the chief nursing optimization officer beginning in April 2018. Rocchio joined Mercy in August 2013 as vice president of perioperative services. Prior to joining Mercy, Rocchio held several leadership positions in the Mount Carmel Health System in Columbus, Ohio. These included chief nurse anesthetist, system director of surgical services, and vice president of nursing and chief nursing officer.

Rocchio holds a bachelor’s degree in nursing and an associate in business administration from the Franciscan University of Steubenville, located in Steubenville, Ohio. She began her career in direct patient care as a registered nurse in the intensive care unit, returned to school to become a certified registered nurse anesthetist and at the same time earned her master’s degree in health sciences at LaRoche College in Pittsburgh, Penn. Rocchio holds certification in executive nurse practice from the American Organization for Nursing Leadership. She recently earned a doctorate in nursing practice in the nurse executive track at The Ohio State University in Columbus, Ohio.

Tracey Grimshaw has served as Mercy’s chief organizational effectiveness officer since February 2020. A member of Mercy's Human Resources Executive Leadership team, Grimshaw leads four functional areas for the ministry — organizational development and change leadership, talent development, clinical and technical education, and patient experience. Before joining Mercy, Grimshaw held senior leadership positions in organizational development and effectiveness, change management, talent management, and learning across a range of industries, including consumer packaged goods, pharmaceutical, financial services and technology with leading companies like Coca-Cola Enterprises, Newell Brands, First Data and Belden, Inc.

Grimshaw has a passion for helping organizations implement large-scale and complex change and has been at the center of global transformational programs impacting culture, organizational design, business processes and technology for more than 20 years.

Grimshaw holds a Master of Arts in organizational management from the Fielding Graduate University in Santa Barbara, Calif.; a Master of Business Administration from the Schulich School of Business at York University in Toronto, Canada; and a Bachelor of Arts in business administration from the Ivey Business School at the University of Western Ontario in London, Canada.

This educational activity is provided by MHA Health Institute.