Leadership and Resilience: Beyond COVID-19

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A Virtual Speaker Series

Start Time:12:00 AM
End Time:12:00 AM
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Additional Information

Provided by MHA Health Institute.
Health Institute

Sponsored by Healthcare Associates Credit Union.
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Register for all remaining complimentary webinars.

Registration for this special event is limited to the first 300 registrants. Recordings will be available for two weeks after the live presentation for those who cannot attend the live event.

This virtual speaker series is complimentary to MHA-member hospital executive leaders as our way of saying ‘THANK YOU’ for your leadership throughout the COVID-19 crisis. Special thanks to HealthCare Associates Credit Union for their generous support.


This virtual speaker series is designed for C-Suite executives, including chief medical and nursing officers, and is only available to MHA-member hospitals.

Series Overview

The MHA Health Institute, in collaboration with Executive Speakers Bureau and more than 30 state hospital associations, is excited to present this seven-part virtual speaker series for MHA-member hospital executive leaders. Every other Thursday from June to Sept., join nationally renowned experts to discuss the COVID-19 pandemic and learn from their expertise in resiliency, health policy, financial and strategic planning, unconscious bias, health equity, and the new healthcare ecosystem.

The following program content was provided by the speakers.

Dates & Times

All webinars will be held noon to 1 p.m.

Marty Makary Photo Thursday, July 9
Coronavirus Update: What’s Next and How to Plan
Recording | Access Password: COVID-19

Marty Makary, M.D.

Johns Hopkins Surgeon and Professor of Health Policy

Dr. Makary, a leading public health expert at Johns Hopkins and Editor-in-Chief of MedPage Today, will review the latest on the coronavirus and what organizations can do to prepare for the growing epidemic. Using plain English, he will interpret the current data from national and international studies projecting the impact to the United States. In addition, Dr. Makary will review best practices of employee policies and how to adapt your organization to deal with the epidemic in real-time.

Jeff GoldsmithPhoto Thursday, July 23
The Post-COVID Healthcare Landscape: Implications for Strategy
Jeff Goldsmith

President of Health Futures Inc.

What will the U.S. health system look like postCOVID-19? Hospitals and health systems will be facing the financial aftereffects of a pandemic-related economic slowdown or recession, as well as dealing with the political uncertainties created by the 2020 national election. In addition, organizational leaders will face the continued threat of disruption from new technologies and competitors. Jeff Goldsmith, the president of Health Futures Inc., will share the most significant threats and opportunities in this post-COVID landscape. As a health services management and policy expert, Goldsmith will discuss ways that health system boards and leadership can set strategic priorities for this uncertain near-term future.

Dayna Bowen MatthewPhoto Thursday, Aug. 6
Leading a “Quiet Revolution” for Healing During a Pandemic
Dayna Bowen Matthew

Dean of George Washington University Law School

According to Dayna Bowen Matthew, a public health leader, author and George Washington University Law School dean, hospitals are “hubs for racial healing” with unique roles in moving the needle toward health equity. Matthew will discuss how hospitals and health systems can lead a “quiet revolution” for healing during a pandemic.

Gloria GoinsPhoto Thursday, Aug. 20
When Good Isn’t Good Enough: How Unconscious Bias Harms Patients During the COVID-19 Pandemic … Despite Our Good Intentions
Gloria Goins

Former Chief Diversity and Inclusion Officer for Bon Secours Mercy Health System

In this session, Gloria Goins, former chief diversity and inclusion officer for Bon Secours Mercy Health System, will discuss practical actions that can be taken to reduce the effects of unconscious bias in healthcare operations. The outcomes of unconscious bias can be seen across all industries; however, in healthcare, mitigating unconscious bias is of particular importance. Recognized as one of Becker’s Hospital Review 15 chief diversity officers in healthcare and founder and chair of the Georgetown Chief Diversity Officers’ Roundtable, Goins will share her expertise regarding evidence-based impacts of unconscious bias on safety, quality and mortality and how the healthcare industry is unintentionally putting patients at risk. Cross-cultural competency is a “must have” skill as we define what it means to address, support and manage the everchanging U.S. population, particularly as the world faces the effects of COVID-19.

Tom KoulopoulosPhotoThursday, Sept. 3
The New Healthcare Ecosystem
Tom Koulopoulos

Chairman of the Delphi Group

The COVID-19 crisis clearly illustrates that the current healthcare ecosystem is ill-prepared to deal with the type of healthcare needs that will be typical of the 21st Century. With an aging global demographic that will put more than half of the world’s population in the 60+ age group by 2060, the world’s real healthcare crisis has barely begun. The problem is not advances in medicine, the threat of future pandemics, or our ability to develop new pharmaceuticals and therapies. Greater challenges come from a healthcare ecosystem that pits payor against provider and encourages gaming of the system, poorlyorchestrated supply chains, and the enormous administrative burden on providers. Business visionary Tom Koulopoulos, chairman of the Boston-based global futures think tank Delphi Group, will explain the need to refocus every part of the healthcare ecosystem on what it is best at.

Hacu Logo Thursday, Sept. 17
Improving Employee Engagement Through Fiscal Wellness in a Post COVID-19 World
Healthcare Associates Credit Union

With the recent Coronavirus spread, almost all aspects of healthcare workers have felt some degree of stress. Whether it’s emotional stress from caring for patients, stress due to exhaustion, loss of income or even being furloughed, it’s important to engage your employees with financial wellness resources so they know the organization cares about them. We’ll review free information for your employees that they have access to today, identify resources they can take advantage of and discuss ways you can help reduce the added stress that personal finances can be adding on in these difficult times.