Developing, Implementing and Evaluating Effective Workplace Violence Prevention Programs for Hospitals and Outpatient Clinics

Contact Our Team


Start Time:12:00 AM
End Time:12:00 AM
Contact Information
Additional Information

Provided by MHA Health Institute
MHA Health Institute Logo

Date & Location

Monday, June 10

Courtyard by Marriott Kansas City East
Adams Pointe Conference Center
1500 NE Coronado
Blue Springs, Mo.

Register on or before Monday, June 3.

Please complete one registration form per organization and provide the contact information of up to three team members that will be attending this workshop. An interdisciplinary team with representation from safety, risk management and security is encouraged.

Registration costs are complimentary and funded through a subcontract with the Department of Health and Senior Services using US HHS ASPR Hospital Preparedness Program funding, CFDA 93.889.

The complimentary registration includes continental breakfast, lunch, refreshments and program materials.


Hospitals are encouraged to send an interdisciplinary team comprised of staff who are or will be involved in the development and management of workplace violence prevention programs. This may include, but is not limited to, safety and security directors, risk management staff, emergency department and inpatient psychiatric unit managers, human resource staff, and employee health staff.


Health care providers — especially front-line staff within hospital emergency departments — increasingly are faced with violent encounters by patients and visitors. The U.S. Bureau of Labor Statistics found that 52 percent of all workplace violence incidents recorded are in health care. MHA has developed resources to assist member hospitals with mitigating workplace violence through advocacy, reducing regulatory burden, strengthening partnerships, and implementing evidence-based strategies through policy development and staff skill building.

This complimentary one-day interactive workshop will provide the information and tools necessary to develop an effective workplace violence prevention program. Attendees will participate in group activities throughout the workshop, and upon completion, will leave with a draft plan to implement at their facility. Hospitals are encouraged to send small groups of staff who are, or who will be, responsible for developing and managing this type of program.


Upon completion of this program, participants will be able to:

  • describe the key components of a sustainable workplace violence program
  • identify the data needed to define the scope of WPV at your facility and to evaluate a WPV program
  • define how to develop a comprehensive WPV program plan that is supported by leadership
  • identify the resources needed to manage, implement and sustain a WPV program
  • identify common barriers to implementing a WPV program and how to address them
  • start development of a WPV program plan and gap analysis of current WPV efforts at your facility


7 a.m. — Registration

7:15 a.m. — Continental Breakfast 

8 a.m. — Program

10 a.m. — Break

10:15 a.m. — Program

12:15 p.m. — Lunch (provided)

1 p.m. — Program

2:30 p.m. — Break

2:45 p.m. — Program

4:45 p.m. — Adjournment


Lynda Enos, M.S., R.N., COHNS, CPE
HumanFit LLC
Boring, Ore.

Lynda Enos provides health and safety consulting services to companies throughout North America and globally. She assists in the development and enhancement of violence prevention and safe patient handling programs, which integrate ergonomics, safety, lean and risk management elements, and demonstrate a positive return on investment. Recently, Enoscompleted a two-year workplace safety initiative project with the Oregon Association of Hospitals and Health Systems, resulting in the publication of a comprehensive toolkit to assist hospitals in developing programs that prevent and manage workplace violence. Enos is a registered nurse, Certified Professional Ergonomist (CPE), Certified Occupational Health Nurse (COHN-S) and Green Belt 6 Sigma/Lean for Health Care (Institute of Industrial Engineers).

For More Information

Jackie Gatz, MPA, CHEP
Vice President of Safety and Preparedness
Missouri Hospital Association
573/893-3700, ext. 1330

Yoshelin Medina
Grants Specialist
Missouri Hospital Association
573/893-3700, ext. 1399