Getting the Best Out of People: Overcoming Barriers to Continuous Improvement — Studer Program

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Start Time:12:00 AM
End Time:12:00 AM
Contact Information
Additional Information

This educational activity is jointly provided by AXIS Medical Education and MHA Health Institute.
AxisLogo_4ColorProcess MHA Health Institute Logo

Date & Location

Wednesday, June 19

Courtyard by Marriott
3301 LeMone Industrial Blvd.
Columbia, Mo.

Register on or before Sunday, June 16.

The registration fee includes continental breakfast, lunch, refreshments and program materials.

This seminar is being offered at a reduced registration fee to MHA-member hospitals thanks to a generous contribution from the MHA Management Services Corporation.

This seminar also is eligible for use of the MHA Health Institute coupon. Coupons were mailed to MHA-member hospital CEOs on Dec. 17, 2018.

Hotel Reservation

Online hotel registration:
Hotel cutoff date: Monday, May 27
Group code: RSNRSNA
Request MHA Health Institute room rate:

  • king deluxe $119 + tax


all senior and department leaders, including physician leaders, nurse leaders and quality professionals


Getting the most out of people’s talent and passion without burning them out is one of the most daunting mandates for health care leaders today. It requires shepherding diverse groups through constant change while helping each get beyond psychological barriers that interfere with passionate engagement in meaningful work. In this session, Wayne Sotile, Ph.D., Founder of the Center for Physician Resilience in Davidson, N.C., teaches his practical model for accomplishing this goal. Drawing material from his more than 35 years of experience working with medical professionals and their organizations, Dr. Sotile teaches leaders how to curb burnout by shaping both individual and team resilience. He teaches practical applications from the broad fields of motivational psychology, performance management and resilience. This presentation and discussion will provide participants with a toolkit of skills for better understanding and motivating team members while enjoying themselves in the process.

Topics include:

  • Burnout in Health Care: Truths and Fictions
  • Assessing Your Workplace Emotional Culture
  • Striking the Intrinsic/Extrinsic Rewards Balance
  • Influencer Strategies that Work
  • Eight Teamwork Killers (and Their Antidotes)
  • Defining and Curbing Disruptive Behavior
  • How to Drive Resilience and Curb Burnout
  • Shaping a Culture of Collaboration and Collegiality


Upon completion of this program, participants will be able to:

  • describe four ways to shape positive workplace behaviors
  • discuss key findings from motivation research and practical implications for enhancing your leadership style
  • discuss two keys to curbing burnout and promoting individual resilience
  • discuss three strategies for driving accountability and professionalism in your workplace


8 a.m. — Registration/Continental Breakfast

8:30 a.m. — Program

10 a.m. — Break

10:15 a.m. — Program

Noon — Lunch (provided)

1 p.m. — Program

2:15 p.m. — Break

2:30 p.m. — Program

3:30 p.m. — Adjournment


Wayne M. Sotile, Ph.D.
Studer Group
Pensacola, Fla.

Wayne Sotile, Ph.D., is the founder of The Sotile Center for Resilience and the Center for Physician Resilience in Davidson, N.C. As an international thought leader on physician behavior and resilience for high-performing health professionals, he consults with medical group practices, health care systems and corporations interested in learning evidence-based strategies for deepening collaboration and collegiality, and promoting team engagement while coping with change.

Dr. Sotile has published widely in the peer-reviewed medical literature, and his work frequently is featured in the national print and television media. He has authored or co-authored 10 books. Dr. Sotile has delivered more than 8,000 invited addresses and workshops to corporate and medical audiences, and has served as preferred speaker for Studer Group since 2008.

Continuing Education

Participants must attend the program in its entirety and complete an evaluation to receive a certificate of completion and continuing education contact hours.

Accreditation Statement
In support of improving patient care, this activity has been planned and implemented by AXIS Medical Education and the MHA Health Institute. AXIS Medical Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


This activity was planned by and for the healthcare team, and learners will receive 5.5 Interprofessional Continuing Education (IPCE) credit for learning and change.

Credit Designations

Physicians — AXIS Medical Education designates this live activity for a maximum of 5.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing — AXIS Medical Education designates this continuing nursing education activity for 5.5 contact hours.
Learners are advised that accredited status does not imply endorsement by the provider or ANCC of any commercial products displayed in conjunction with an activity.

Quality Professionals — This program has been approved by the National Association for Healthcare Quality for 5.5 CPHQ continuing education hours.

ACHE — MHA Health Institute is authorized to award 5.5 hours of pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification, in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

All Other Participants — A certificate of attendance for 5.5 clock hours will be awarded.

Requirements for Credit:

  • Attend/participate in the educational activity and review all course materials.
  • Complete the CE Declaration form online by 11:59 p.m. ET Friday, July 12, 2019. Instructions will be provided. If you do not enter the online portal by the above date, you will not be able to retrieve your statement of participation. Upon successful completion of the online form, your statement of completion will be presented to you to print.
  • Upon successful completion of the online form, your statement of completion will be presented to you to print.

AXIS Contact Information
For information about the accreditation of this program please contact AXIS at

Disclosure of Conflicts of Interest
AXIS Medical Education requires instructors, planners, managers and other individuals and their spouse/life partner who are in a position to control the content of this activity to disclose any real or apparent conflict of interest they may have as related to the content of this activity. All identified conflicts of interest are thoroughly vetted by AXIS for fair balance, scientific objectivity of studies mentioned in the materials or used as the basis for content, and appropriateness of patient care recommendations.

The faculty reported the following financial relationships or relationships they or their spouse/life partner have with commercial interests related to the content of this continuing education activity:

 Name of Faculty or Presenter  Reported Financial Relationship
 Wayne M. Sotile, Ph.D.  Nothing to disclose

The planners and managers reported the following financial relationships or relationships they or their spouse/life partner have with commercial interests related to the content of this continuing education activity:

 Name of Planner/Manager  Reported Financial Relationship
 Rita F. Kay  Nothing to disclose
 Dee Morgillo, M.Ed., CHCP  Nothing to disclose
 Holly M. Hampe, D.Sc., R.N., MHA, MRM  Nothing to disclose
 Robert Mocharnuk, M.D.  Common Stock: Merck

Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this activity is not meant to serve as a guideline for patient management. Any procedures, medications, or other courses of diagnosis or treatment discussed in this activity should not be used by clinicians without evaluation of patient conditions and possible contraindications on dangers in use, review of any applicable manufacturer’s product information, and comparison with recommendations of other authorities.

Americans With Disabilities Act
In compliance with the Americans With Disabilities Act, we will make every reasonable effort to accommodate your request. For any special requests, please contact the MHA Health Institute at 573/893-3700 before the meeting dates.