2019 Annual Emergency Preparedness and Safety Conference: Integrating Preparedness to Improve Organizational Performance

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Start Time:12:00 AM
End Time:12:00 AM
Contact Information
Additional Information

This educational activity is jointly provided by AXIS Medical Education and MHA Health Institute.
AxisLogo_4ColorProcess MHA Health Institute Logo

Supported by an educational grant from APS.

Dates & Location

Wednesday, Oct. 9, through Friday, Oct. 11

Margaritaville Lake Resort Lake of the Ozarks
494 Tan-Tar-A Drive
Osage Beach, Mo.

Register on or before Wednesday, Oct. 2.

This seminar is being offered at a reduced registration fee to MHA-member hospitals thanks to a generous contribution from the MHA Management Services Corporation. This seminar also is eligible for use of the MHA Health Institute coupon. Coupons were mailed to MHA-member hospital CEOs in December 2018. One coupon may be applied toward your registration fee.

Hotel Reservation

Online hotel reservation: https://irm.margaritavilleresortlakeoftheozarks.com/irmng?g=MHAD
Hotel cutoff date: Tuesday, Sept. 10
Group code: MHAD

Request MHA Health Institute overnight room rate:

  • Deluxe Room: $128 + tax
  • One Bedroom Suite: $198 + tax
  • Two Bedroom Suite: $271 + tax


hospital safety, emergency preparedness, facility and risk management staff; clinical leadership; public health departments; community health centers; emergency medical services; and emergency management professionals


This conference will feature state and national experts who will share strategies and lessons learned related to natural disasters and safety incidents. Attendees will have the opportunity to gather approaches to enhance established emergency management programs, as well as integrate preparedness initiatives into daily hospital operations.


Upon completion of the program, participants will be able to:

  • describe actionable tools and takeaways that the emergency management practitioner can use to increase value and efficiency in their EM program
  • discuss how to maintain leadership support for your EM program
  • discuss the importance of a personalized emergency operations plan
  • discuss the challenges posed by a significant earthquake and the value of a strong local coalition
  • describe utilization of critical incident stress management tools and techniques, such as preincident education, crisis management briefings, defusings and debriefings
  • discuss how to protect the mind as body armor protects the torso
  • describe the principle concepts and features of the Hospital Incident Command System
  • discuss the recent CMS changes and clarifications and how implementation is going
  • describe the principles of crisis communication, and distinguish between good and poor messages to use during a crisis


Wednesday, Oct. 9

Noon — Registration (Lunch on your own before the meeting)

12:30 p.m. — Welcome
Jackie Gatz, MPA, CHEP
Vice President of Safety and Preparedness
Missouri Hospital Association
Jefferson City, Mo.

12:45 p.m. — Obtain and Maintain True Leadership Support for Your EM Program
Philip Chaffee, MSEM, CEM, MEP, ABCP
Senior Director Emergency Management
University of Utah Health
Salt Lake City

The role of emergency management is far more than surviving accreditation regulatory surveys. It is essential that the emergency management practitioner truly know their role, their value and how to apply EM concepts to real life. Having the right person with the right experience and education in EM is important, but being a bridge builder and knowing how to establish sustainable professional relationships absolutely is essential in helping senior leadership know, understand, trust and find true value in EM. This delicate balance fosters true senior leadership support and funding for the EM program.

This presentation will address these essential concepts and provide tools to help the EM practitioner accomplish what Phil Chaffee considers his EM programs' ultimate measure or goal, which is “to be seen as trusted, mission-critical, value-added business partners.”

2 p.m. — Break

2:15 p.m. — Obtain and Maintain True Leadership Support for Your EM Program (continued)

4 p.m. — Adjournment

Thursday, Oct. 10

7:15 a.m. — Registration/Breakfast Buffet

8 a.m. — Nov. 30, 2018: Alaska's Miracle on Ice
Sean Murphy BSN, R.N., CFRN
Emergency Management Specialist/EMS Liaison
Alaska Regional Hospital

Jonathan Johnston
Facilities Director
Alaska Regional Hospital

This presentation will discuss Alaska Regional Hospital's experience following the 7.1 earthquake that struck south-central Alaska on Nov. 30, 2018. The challenges posed by the earthquake, how the facility recovered from a large-scale event and the value of a strong local coalition will be discussed.

9:15 a.m. — Mid-morning refresher with the vendors

9:45 a.m. — Critical Incident Stress Management
Sally Frese, MSN, R.N., PMHCNS-BC, C-CISM
Project Manager
SSM Health Saint Louis University Hospital

This presentation will provide an overview of critical incident stress management, a specific crisis intervention and education model that focuses on support for responders and caregivers. The psychological care and well-being of emergency management teams, first responders and health care professionals are essential components in creating and sustaining successful programs, responses and organizations.

11 a.m. — The Bulletproof Mind
Lt. Col. Dave Grossman
Mascoutah, Ill.

This session will provide a better understanding of the measures for prevention, response and survival in the face of a new kind of domestic and international terrorism. Lt. Col. Grossman also will discuss the effects of physiological arousal upon humans faced with close-range interpersonal aggression and the physiological arousal in close-range interpersonal aggression to limit and prevent post-traumatic stress disorder.

Noon — Networking Lunch (provided)

1 p.m. — The Bulletproof Mind (continued)
Lt. Col. Dave Grossman

4:30 p.m. — Adjournment

4:30 to 6:30 p.m. — Vendor Fair and Social — Supported by Juvare

Juvare is the worldwide leader in incident preparation and response technology. Whether planned or unplanned, Juvare’s solution connects critical data into a common operating picture, uniting government agencies, health care facilities, private entities and volunteer organizations to manage incidents faster and more efficiently, protecting people, property and brands.

Friday, Oct. 11

7 a.m. — Registration/Breakfast Buffet

7:15 a.m. — Preprogram Session — HICS for Small Hospitals
Keith F. Hansen, MBA
Director, Center for Preparedness Education
Instructor, Department of Epidemiology
Executive Director, Association of Healthcare Emergency Preparedness Professionals
College of Public Health
University of Nebraska Medical Center
Omaha, Neb.

This session will describe how the Hospital Incident Command System can be adapted for use in small hospitals. Hansen will describe the basic components of HICS and the interaction between health care incident command and community incident command.

8 a.m. — CMS Update — Virtual Presentation
Caecilia Blondiaux
Division of Acute Care Services
Quality, Safety & Oversight Group
Center for Clinical Standards and Quality
Centers for Medicare & Medicaid Services
Baltimore, Md.

This session will review the CMS Emergency Preparedness Final Rule: What are the requirements? Where are we now?

8:45 a.m. — Break

9 a.m. — Exercises — Communicating During Crises: What do I tell whom, when and how?
Keith F. Hansen, MBA

This session will examine and explain key principles of communicating during any crisis. Additionally, look at how audiences receive and interpret messages, and provide examples of 'good' and 'bad' communication.

10:15 a.m. — Break

10:30 a.m. — Missouri Hospitals Incident Response — Panel Pending

Gain insight from your peers as they present recent hospital incidents in Missouri, their response, and the lessons they learned.

11:45 a.m. — Wrap Up
Jackie Gatz, MPA, CHEP

Noon — Adjournment


Caecilia (Cece) Blondiaux currently serves as the emergency preparedness program Lead in the Division of Acute Care Services, including the development of the interpretive guidelines, surveyor training and working with stakeholders to address concerns in the provider/supplier community. Additionally, she is the lead for internal emergency preparedness for the Center for Clinical Standards and Quality and manages the COOP process, regional and central office collaboration, and emergency crises such as the ebola, zika virus, influenza and others. Before to joining CMS, Blondiaux worked three years at HRSA within the HIV/AIDS Program supporting the director and senior policy advisor for the international Global PEPFAR Program; special programs of National Significance and the Education and Training branch. Her background is in emergency management and Homeland Security through direct work with the U.S. Army. She has multiple deployments to include Iraq; worked with the Wounded Warriors as part of the Triad for Care for returning combat veterans; and spent four years working for the Joint Chief of Staff J2 and Defense Intelligence Agency as a staff sergeant.

Philip Chaffee is a certified emergency manager and has been the senior director of emergency management for the University of Utah Health Sciences, Hospitals and Clinics since May 2009.

Chafee completed his Bachelor of Science in health promotion and education with an emphasis in disaster preparedness from the University of Utah in June 2005. He completed his Master of Science in emergency management from Jacksonville State University in Alabama in December 2008. He currently is working on completing an MBA through Western Governors University. Chaffee is a FEMA Master Exercise Practitioner and a certified business continuity professional.

Sally Frese has extensive experience in health care, which includes clinical services and care, leadership, consultation, and education. She is a board certified advanced practice nurse with more than 30 years of experience as a psychiatric clinical nurse specialist and consultant.

Currently, Frese is a team member at SSM Health Saint Louis University Hospital serving as a special project manager, focusing on staff support, crisis intervention, and violence prevention and intervention.

Since 1992, she has served as the program and clinical coordinator for the Greater St Louis Region Critical Incident Stress Management Team. In this role, she is responsible for the oversight, training, dispatch and general operational activities of a 35-member volunteer crisis intervention and education team serving first responders and emergency services.

Frese is a certified instructor for the International Critical Incident Stress Foundation, an approved instructor for local law enforcement and fire academies, and a clinical faculty member of the Saint Louis University School of Nursing.

Lt. Col. Dave Grossman's career includes service in the U.S. Army as a sergeant in the 82nd Airborne Division, a platoon leader in the 9th Infantry Division, a general staff officer, a company commander in the 7th (Light) Infantry Division, as well as a paratrooper and graduate of Ranger School. He went on to become a professor of psychology at West Point and in February 1998, Lt. Grossman retired from the military as a professor of military science at Arkansas State University. As a civilian, Lt. Grossman served as an expert witness in numerous state and federal court cases and was part of the prosecution team of U.S. vs. Timothy McVeigh. He has provided psychiatric grand rounds to hospitals and Army-wide in-service training in this field. Lt. Grossman has trained every federal law enforcement agency in all 50 states.

Keith Hansen is the executive director of the Association of Healthcare Emergency Preparedness Professionals and the director of the Center for Preparedness Education. He has a long history of administrative and operational experience in medical disaster preparedness and response, public and private sector business continuity, public health, and university disaster preparedness and response.

Jonathan Johnston has lived in Alaska all his life. He grew up in a native village called Selawik, right on the arctic circle, until he was 15. He then moved to Anchorage and has been there for more than 38 years. In 2001, he began his career as an electrician and ran jobs all over the state. Johnston holds licenses as an electrical inspector, as well. In 2013, Johnston started at Alaska Regional hospital as the chief engineer and now is the administrative director of facilities management.

Sean Murphy moved to Alaska in 2007 with an ill-fated plan to stay for two years. Before his role as emergency management specialist, Murphy was an ER nurse, a flight nurse and the emergency department supervisor at Alaska Regional Hospital.

Since 2004, Murphy also has been an active member of a federal disaster medical assistance team. He has deployed with his team to natural disasters in Mississippi, Louisiana, Texas, Florida, New York, Virginia and Haiti.

Continuing Education

Participants must attend the program in its entirety and complete an evaluation to receive a certificate of completion and continuing education contact hours.

Accreditation Statement
In support of improving patient care, this activity has been planned and implemented by AXIS Medical Education and the MHA Health Institute. AXIS Medical Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation

Nursing — AXIS Medical Education designates this continuing nursing education activity for 12.75 contact hours.
Learners are advised that accredited status does not imply endorsement by the provider or ANCC of any commercial products displayed in conjunction with an activity.

ASHE — CEUs will be requested from The American Society for Healthcare Engineering of the American Hospital Association (ASHE) through the local chapter, MOSHE..

EMS — Clock hours have been requested.

CHEP — Clock hours may be applied to CHEP recertification.

ACHE — MHA Health Institute is authorized to award 12.75 hours of preapproved ACHE Qualified Education credit for this program toward advancement, or recertification, in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

Respiratory Care — Approved for 12 continuing education hours — Board Approval Number is 5924

All Other Participants — A certificate for 12.75 clock hours of completion will be provided.

Requirements for Credit:

  • Attend/participate in the educational activity and review all course materials.
  • Complete the CE Declaration form online by 11:59 p.m. ET Monday, Nov. 4, 2019. Instructions will be provided. If you do not enter the online portal by the above date, you will not be able to retrieve your statement of participation. Upon successful completion of the online form, your statement of completion will be presented to you to print.

AXIS Contact Information
For information about the accreditation of this program please contact AXIS at info@axismeded.org.

Disclosure of Conflicts of Interest
AXIS Medical Education requires instructors, planners, managers and other individuals and their spouse/life partner who are in a position to control the content of this activity to disclose any real or apparent conflict of interest they may have as related to the content of this activity. All identified conflicts of interest are thoroughly vetted by AXIS for fair balance, scientific objectivity of studies mentioned in the materials or used as the basis for content, and appropriateness of patient care recommendations.

The faculty reported the following financial relationships or relationships they or their spouse/life partner have with commercial interests related to the content of this continuing education activity:

 Name of Faculty or Presenter  Reported Financial Relationship
 Philip Chaffee, MSEM, CEM MEP, ABCP   
 Nothing to disclose
 Sean Murphy, BSN, CFRN, R.N.  Nothing to disclose
 Jonathan Johnston  Nothing to disclose
 Sally Frese, MSN, R.N., PMHCNS-BC, C-CISM   
 Nothing to disclose
 Dave Grossman  Nothing to disclose
 Caecilia Blondiaux  Nothing to disclose
 Keith Hansen, MBA   
 Nothing to disclose

The planners and managers reported the following financial relationships or relationships they or their spouse/life partner have with commercial interests related to the content of this continuing education activity:

 Name of Planner/Manager  Reported Financial Relationship
 Rita F. Kay  Nothing to disclose
 Dee Morgillo, M.Ed., CHCP  Nothing to disclose
 Holly M. Hampe, D.Sc., R.N., MHA, MRM  Nothing to disclose

Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this activity is not meant to serve as a guideline for patient management. Any procedures, medications, or other courses of diagnosis or treatment discussed in this activity should not be used by clinicians without evaluation of patient conditions and possible contraindications on dangers in use, review of any applicable manufacturer’s product information, and comparison with recommendations of other authorities.

Americans With Disabilities Act
In compliance with the Americans With Disabilities Act, we will make every reasonable effort to accommodate your request. For any special requests, please contact the MHA Health Institute at 573/893-3700 before the meeting dates.