2019 Healthcare Human Resources Spring Conference

Contact Our Team


Start Time:12:00 AM
End Time:12:00 AM
Contact Information
Additional Information

Provided by MHA Health Institute
MHA Health Institute Logo

Supported by the Missouri Society for Healthcare Human Resources Administration

Sponsored by APS

Dates & Location

Thursday, April 25, and Friday, April 26

Camden on the Lake
2359 Bittersweet Road
Lake Ozark, Mo.

Register on or before Friday, April 19.

MSHHRA member — $265
MHA member — $290
Non-MHA or Non-MSHHRA member — $390

The registration fee includes breakfasts, lunch, refreshments and program materials. A confirmation will be emailed guaranteeing registration before the program.

This seminar is being offered at a reduced registration fee to MHA-member hospitals thanks to a generous contribution from the MHA Management Services Corporation. This seminar also is eligible for use of the MHA Health Institute coupon. Coupons were mailed to MHA-member hospital CEOs on Dec. 17, 2018.

Hotel Reservation

Request MHA Health Institute room rate of $128 + tax
Group code: MHAM0419
Hotel cutoff date: Monday, March 25


Upon completing the program, participants will be able to:

  • recognize the increasing pace of change
  • become familiar with and able to express VUCA
  • analyze self-awareness related to individual responses to change
  • discover and formulate practical ways to effectively manage change
  • learn about steps that can be taken in any organization to improve staff engagement
  • learn MU Health Care’s GROW performance management process in lieu of annual evaluations
  • learn about how MU Health Care introduced and leveraged its Culture of Yes
  • learn about MU Health Care’s Career Institute to develop members of its staff into health care professionals
  • review best practices for addressing emerging issues Missouri health care employers will face and how to minimize liability
  • provide a forum for attendees to discuss current issues with which they are dealing, and how other attendees are addressing similar issues in their workplaces
  • apply industry and local area occupational wage data in compensation planning and evaluation
  • utilize labor market information for the health care industry to guide workforce planning decisions
  • research occupational trends, and target potential sources of labor
  • create an effective job ad
  • utilize social media in an effective way to make a lasting first impression
  • research and understand time and money saving tools
  • discuss best practices for addressing emerging issues Missouri health care employers will face and how to minimize liability
  • provide a forum for attendees to discuss current issues with which they are dealing and how other attendees are addressing similar issues in their workplaces
  • explain how various leave laws interact
  • review their own practices and policies for compliance, and apply some leave management best practices in their workplace
  • identify the characteristics and skills of the toxic employee
  • assess the impact of the toxic employee to the organization, team and leader reputation
  • establish four major antidotes to toxicity


Thursday, April 25

8 a.m. — Registration/Breakfast

9 a.m. — Welcome and Introductions
Angie Nations
MSHHRA President
Human Resources and Marketing Administrator
Iron County Medical Center
Pilot Knob, Mo.

9:15 a.m. — Leading Change
John D. Thomas
Chief, Office of Human Resources
Department of Health and Senior Services
Jefferson City, Mo.

Surrounded by volatility, uncertainty, complexity and ambiguity, questions abound. The pace at which information travels is rapid and often resembles a roller coaster, creating anxiety, questions and confusion. Human resource professionals attending this workshop will increase their awareness regarding the pace of change, become familiar with VUCA, increase self-awareness related to individual responses to change and discover practical ways to effectively manage change.

10:30 a.m. — Break

10:45 a.m. — Raising Employee Engagement
Peter O. Callan
Director of Talent Acquisition Development
MU Health Care
Columbia, Mo.

This presentation will describe how MU Health Care in Columbia, Mo., raised employee engagement from the 14th to the 70th percentile while experiencing explosive growth and improvement in all key performance indicators.

Noon — Lunch (provided)/Networking

1 p.m. — Federal and Missouri Labor and Employment Law Update
R. Lance Witcher
Attorney At Law
Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
St. Louis

Participants of this informative and educational briefing will discuss emerging employment law issues for 2019 impacting health care employers, including medical marijuana, the #MeToo Movement, and amendments to the Missouri Human Rights Act. Best practices and action items will ensure you are prepared for 2019.

2:15 p.m. — Break

2:30 p.m. — Evaluate the Labor Market and Analyze Compensation PlansResources for the HR Professional
Jacqueline Michael-Midkiff
Regional Economist
U.S. Bureau of Labor Statistics
Economic Information and Analysis
Kansas City, Mo.

The Bureau of Labor Statistics collects and publishes many types of data that are relevant to issues faced by human resource professionals wage levels, benefits provisions and costs, wage changes, “cost of living” adjustments, employment projections, workplace injury rates and more. These data are in the public domain and are available free of charge. This session will provide overviews of the U.S. and Missouri labor markets, as well as take a look at employment and wage trends in the health care industry. Attendees will learn how to identify the labor market information they need, how to access and use the data, and where to turn for help. Guides to finding data on the BLS website will be provided.

3:45 p.m. — Marketing Yourself to Candidates
Michelle Varcho, SPHR, MBA
Director of Operations and Education Outreach
Jefferson City, Mo.

Competition is fierce, therefore communication must be candidate oriented. We will share top five tips for how to understand what is important to the candidate versus things that are important to you. This will include such things as creating and increasing web presence; crafting an effective job posting; and using social media, video, and other free and low cost tech tools to spread the word.

5 p.m. — Adjournment

Friday, April 26

7:30 a.m. — Registration/Breakfast
Membership Meeting

8:15 a.m. — Open Forum Round Table Discussion
Moderated by Angie Nations
MSHHRA President
Human Resources and Marketing Administrator
Iron County Medical Center
Pilot Knob, Mo.

Join your fellow HR professionals to discuss topics and issues, industry trends, and developments affecting human resources. This session is open to all conference attendees.

9 a.m. — Navigating Employee Leave
Spring E. Taylor
Fisher & Phillips, LLP
Kansas City, Mo.

The interaction of Workers’ Compensation Leave, Short Term Disability, FMLA leave and the Americans With Disabilities Act leaves many HR managers lost. This presentation will discuss these very different types of absences, including how they interact, and provide some best practices for on the job application.

10:15 a.m. — Break

10:35 a.m. — Toxic Staff: Vampires@Work
Midlothian, Va.

Everybody at work knows who they are. They can list them by name. They talk about them, they are victimized by them, and they may even miss work to avoid them. We are talking about toxic staff. What employees really wonder is why their leaders aren’t managing the toxic and why they allow them to negatively influence our teams, our companies and, in the end, our bottom lines. In this session, we’ll talk about the power of these vampires, their impact and what we can do to diminish their influence.

11:50 a.m. — Prize Drawings and Closing Remarks

Noon — Adjournment

Continuing Education

Participants must attend the program in its entirety and participate in all group activities to receive a certificate of completion and continuing education contact hours.

HRCI — This activity has been approved for Recertification Credit Hours Awarded: 8.75 Specified Credit Hours: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®). The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.

SHRM — MHA Health Institute is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 8.75 PDCs for the SHRM-CPSM or SHRM-SCPSM.
SHRM Recertification Provider CP-SCP Seal 2019_CMYK

All Other Participants — a certificate of attendance for 8.75 clock hours will be awarded.

For More Information

Contact Jean Klindt
Manager of Workforce Programs
573/893-3700, ext. 1337