Resiliency for a Multigenerational Nursing Workforce

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Start Time:12:00 AM
End Time:12:00 AM
Contact Information
Additional Information

This educational activity is jointly provided by AXIS Medical Education and Missouri Organization of Nurse Leaders.

Date & Time

Thursday, Sept. 20
Noon to 1 p.m.


Register on or before Wednesday, Sept. 19.

MONL member — Complimentary*
Non-MONL member from MHA-member hospital — $225
Non-MONL member from nonmember hospital — $275

*Join the Missouri Organization of Nurse Leaders today for $50, and reap the benefits of membership.

Please note that your registration request will be submitted to the organizer for approval. Upon approval, webinar access information will be sent to the email address indicated on the registration form.

One webinar registration/connection allows for an unlimited number of participants. Dial-in information is for one physical location, so encourage staff to join you!


registered nurses and advanced practice registered nurses


Today’s health care environment is as challenging as it is rewarding. The fine line between burnout and engagement requires focused attention on the people who care for patients every day. Nurses are at the forefront of patient care, but they are not all motivated by the same things. Understanding the needs of a multigenerational workforce enables leaders to tailor efforts to meet the needs of a diverse nursing profession. This session will provide insight into the drivers of resilience across the generations and strategies for improvement.


At the conclusion of this activity, participants will be able to:

  • define resilience as related to the practice of nursing and the impact on patient care
  • describe the inherent and avoidable stress/distress for caregivers in health care
  • discuss the drivers of resilience across the generations in the workforce
  • discuss strategies to improve resilience in your nursing practice


Christina Dempsey, MSN, MBA, CNOR
SVP, Chief Nursing Officer
Press Ganey Assoc., Inc.
Springfield, Mo.

With more than 30 years of experience as a clinician and leader, Christy Dempsey is frequently called upon to inspire audiences across the continuum to reduce patient suffering through patient-centered strategies. Dempsey is a registered nurse with more than three decades of health care experience in nursing, perioperative and emergency services management, medical practice, supply chain and materials management, and physician-hospital collaboration. She was included on Becker’s Hospital Review’s list of “50 experts leading the field of patient safety” in 2018. Dempsey earned her BSN, MSN and MBA degrees from Missouri State University. Currently, she is pursuing a DNP degree with an emphasis in population health management, from Quinnipiac University.

Continuing Education

Participants must attend the program in its entirety and complete an evaluation to receive a certificate of completion and continuing education contact hours.

Accreditation Statement
In support of improving patient care, this activity has been planned and implemented by AXIS Medical Education and the MHA Health Institute. AXIS Medical Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation
Nursing — AXIS Medical Education designates this continuing nursing education activity for 1 contact hour.
Learners are advised that accredited status does not imply endorsement by the provider or ANCC of any commercial products displayed in conjunction with an activity.

All Other Participants — A certificate of attendance for 1 clock hour will be provided.

Requirements for Credit:

  • Attend/participate in the educational activity and review all course materials.
  • Complete the CE Declaration form online by 11:59 pm ET Friday, October 19, 2018. Instructions will be provided. If you do not enter the online portal by the above date, you will not be able to retrieve your statement of participation.
  • Upon successful completion of the online form, your statement of completion will be presented to you to print.

AXIS Contact Information
For information about the accreditation of this program please contact AXIS at 954/281-7524 or

Disclosure of Conflicts of Interest
AXIS Medical Education requires instructors, planners, managers and other individuals and their spouse/life partner who are in a position to control the content of this activity to disclose any real or apparent conflict of interest they may have as related to the content of this activity. All identified conflicts of interest are thoroughly vetted by AXIS for fair balance, scientific objectivity of studies mentioned in the materials or used as the basis for content, and appropriateness of patient care recommendations.

The faculty reported the following financial relationships or relationships they or their spouse/life partner have with commercial interests related to the content of this continuing education activity:

 Name of Faculty or Presenter  Reported Financial Relationship
 Christina Dempsey, MSN, MBA, CNOR
 Nothing to disclose

The planners and managers reported the following financial relationships or relationships they or their spouse/life partner have with commercial interests related to the content of this continuing education activity:

 Name of Planner/Manager  Reported Financial Relationship
 Catherine Hamilton
 Nothing to disclose
 Sarah M. Willson, MBA, BSN, CHPCA  Nothing to disclose
 Peggy Taylor
 Nothing to disclose
 Dee Morgillo, M.Ed., CHCP  Nothing to disclose
 Christina Dempsey, MSN, MBA, CNOR  Nothing to disclose

Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this activity is not meant to serve as a guideline for patient management. Any procedures, medications, or other courses of diagnosis or treatment discussed in this activity should not be used by clinicians without evaluation of patient conditions and possible contraindications on dangers in use, review of any applicable manufacturer’s product information, and comparison with recommendations of other authorities.

For More Information

Contact Peggy Taylor at or 573/893-3700, ext. 1370 with questions.