Missouri Hospital Association
Leadership Forum

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Start Time:12:00 AM
End Time:12:00 AM
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Additional Information


Provided by MHA Health Institute
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Dates & Location

Thursday, May 17, to Friday, May 18

Lodge of Four Seasons
315 Four Seasons Drive
Lake Ozark, Mo.
(888) 265-5500

Register on or before Wednesday, May 9.

This seminar is being offered at a reduced registration fee to MHA-member hospitals because of a contribution from MHA Management Services Corporation.

Forum (MHA-member hospitals only) $295

Thursday’s networking lunch buffet is not included in the registration fee. The cost for the lunch is $28 per person.

Note: A separate registration is needed if you plan to attend the golf outing.

Hotel Reservations

Reservations should be made directly through The Lodge of Four Seasons at 888/265-5500 or online.
Room rates are $149 per night plus tax for single/double occupancy, plus a $12 per day resort fee.
Reservations must be made by Sunday, April 15, to guarantee rates.


Join executive leadership and trustees from Missouri’s hospitals and health systems at MHA’s Leadership Forum. Gain insight into the trends that are transforming the health care delivery system, and learn ways to navigate in an increasingly complex environment. This unique forum brings together the nations’ top experts in health care policy, population health and governance, to offer strategies and tools to help organizations better serve their patients and communities.

Industry experts will delve into the challenges and opportunities facing today’s health care environment — from evaluating the impact of rising consumerism in health care and recognizing the skills needed to adapt to a dynamic environment, to applying governance principles to address real world issues and achieving a culture of zero violence in the health care workplace. The second day will focus on developing a four-part leadership strategy to prevent burnout to attain the quadruple aim and discovering how to harness the skills to be a high performance leader.

Consider arriving early to enjoy all the lake has to offer, and register for one of attendees’ favorite events — the HSG golf outing! Join us for a fun-filled day on the links with your hospital colleagues and their guests. At 4 p.m., golfers will convene at the golf club for a social gathering to enjoy complimentary drinks and hors d'oeuvres, friendship, and the announcement of golf winners! Golf registration is through HSG. This is an event you won’t want to miss!

Wednesday, May 16
11 a.m. — HSG Golf Outing and Social
The Cove Golf Club
315 Four Seasons Drive
Lake Ozark, Mo.


Thursday, May 17

7:30 a.m. — Forum Registration/Continental Breakfast

Critical Access Hospital Network/Rural Hospital Council Breakfast Meeting
CAH Network/Rural Hospital Council members only (Separate agenda information will be emailed to participants.)

9 a.m. — Welcome/Introductions

Jeff Johnston
Chair, MHA Board of Trustees
Regional President, East Communities
Mercy Health East, St. Louis

9:15 a.m. — The Patient Is In: Health Care’s Next Economic Revolution

J.D. KleinkeJ_D___Kleinke
Healthcare Business Strategist
Bayamet LLC
Half Moon Bay, Calif.

Throughout the past two decades, the locus of medical decision making – via the rise and fall of “managed care” – has shifted from physician to health plan to patient. Tiered co-payments and the introduction of high-deductible health insurance, coupled with Health Savings Accounts, are ushering in the inevitable decline of first-dollar coverage by health plans and the often irrational demand-inducement behavior of consumers. Everything we think we know about how consumers will behave is completely speculative. This session examines key moments in health care system history and policy for clues as to what the future will hold for all of us.

10:30 a.m. — Energy Break

10:45 a.m. — Outstanding Leadership is a Choice

Linda Deering Dean, MSN, R.N.Linda Deering-Dean
Advocate Sherman Hospital
Elgin, Ill.

Given the many mergers, acquisitions and disrupters in health care today, there have never been greater demands on health care leaders to lead well. By focusing on engagement as a core leader competency, we help our teams and organizations achieve their goals. Health care leaders will be encouraged to appreciate the impact of engaged patients, employees and physicians, and what it takes to get there. We don’t just lead health care facilities, we lead communities of people to health and success. Talented, skilled and disciplined leadership is a choice.

Noon — Lunch Buffet (Ticket required)

1 p.m. — Governance in Action

Co-Founder and Principal
Via Healthcare Consulting
Carlsbad, Calif.

The ability to make difficult decisions is a hallmark of good leadership. Boards often are asked to act quickly and make decisions based on incomplete and oftentimes conflicting information. Being able to share perspectives, analyze complex problems and work collaboratively with others are necessary skills to navigate the challenging issues facing hospitals. Using small group activities and case studies, you will be asked to bridge the gap between theory and practice, identifying key issues, recognizing and articulating positions, evaluating courses of action and arguing different points of view. Potential areas of discussion include physician-hospital relations, CEO oversight and evaluation, strategic direction setting, community health/benefit, or dealing with the public.

2:45 p.m. — Energy Break

3 p.m. — Achieving a Culture of Zero Violence: Leadership Strategies to Improve Health Care Safety and Security Programs

Brian UridgeBrian-Uridge
Director of Public Safety/Assistant City Manager
St. Joseph Department of Public Safety
St. Joseph, Mich.

Workplace violence is one of the largest occupational hazards facing health care workers. According to the U.S. Bureau of Labor Statistics, between 2011 and 2013, just over 70 percent of workplace assaults occurred in health care or social services settings. Violence reduction programs should focus on developing a systemwide approach that recognizes every health care system is a community, with every floor a unique neighborhood, each with different dynamics. Building trust, transparency and training, along with implementing a systemwide strategy focused on reducing risk and anxiety through exceptional experience-based nontraditional contacts, staff training, professionalism and critical incident response, forms the basis from which a strong security program is built.

4:15 p.m. — Adjournment/Social (sponsored by Spencer Fane LLP)

Friday, May 18

8:30 a.m. — Registration/Breakfast With Sponsors

9 a.m. — Burnout Proof Leader’s Workshop — The Creative Destruction of Physician & Executive Burnout

Dike Drummond, M.D.Drummond, Dike SmileBlueShirt
Federal Way, Wash.

With physician burnout at record levels and the complexity of the practice and business of medicine accelerating exponentially, all health care leaders find themselves on the horns of dilemma. How do we take better care of ourselves and our people in these chaotic times? This session will offer Quadruple Aim tools to recognize and prevent burnout in yourself, on your teams and throughout your entire organization. The techniques come from Drummond’s personal experience, through delivering 2,100 hours of one-on-one physician coaching and training for 20,000 physicians across 70 organizations. The workshop is fun, interactive and high energy. Together we will bust three myths about burnout that confuse all health care leaders, and you will leave with a written personal action plan.

10:30 a.m. — Energy Break

10:45 a.m. — High Performance Leadership in the Age of Uncertainty

Tom AtchisonTom__Atchison
President and Founder
Atchison Consulting, LLC
Le Claire, Iowa

Health care is complex and requires leadership that is visionary, compassionate and nimble. High performing leaders create a corporate culture that unleashes and directs human potential. This is the essence of sustainable success. Understanding and implementing the six critical success factors of leadership and their corresponding tools will determine a health care organization’s ability to lead sustainable change.

Noon — Adjournment

Continuing Education

ACHEThe MHA Health Institute is authorized to award 8.25 hours of pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification, in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

Thanks To Our Sponsors

This program was made possible by contributions from Allscripts, APS, HSG Family of Companies, Lancaster Pollard, LHC Group, Merritt Hawkins, Missouri Health and Educational Facilities Authority, Murray Company, Quality Works,® Sound Physicians, Spencer Fane LLP, STL Communications, Inc. and The Delta Companies.

The Missouri Hospital Association and MHA Health Institute extend special thanks to our elite financial sponsor, APS.

Cancellation/Refund Policy

The registration fee — minus a $50 service charge — is refundable if notice is received by Wednesday, May 9. No refunds will be issued for cancellations received after May 9.

For More Information

Donna McCulloch
Convention and Meetings Coordinator
573/893-3700 ext. 1317