2018 Missouri Health Care Executive Assistants Annual Conference

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Start Time:12:00 AM
End Time:12:00 AM
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Additional Information

Provided by MHA Health Institute
MHA Health Institute Logo

Supported by Missouri Health Care Executive Assistants

Dates & Location

Thursday, April 5, and Friday, April 6

Old Kinderhook
678 Old Kinderhook Drive
Camdenton, Mo.

Register on or before Friday, March 30.

Thursday, April 5 – Pre-conference (Attend one, two or all sessions.)
Pre-conference Registration Fee — $50 (lunch included)
Thursday Evening Dinner — $35

Friday, April 6 – Conference (The conference fee includes the Thursday evening social, refreshments, lunch and program materials.)
MHCEA Members Registration Fee — $150
Nonmember Registration Fee — $180

Hotel Reservations

Online registration: www.oldkinderhook.com
Group code: 180405MHAH
Request MHA Health Institute room rate: $129+ tax (king or two queens)
Hotel cutoff date: Tuesday, March 6


Executive and administrative assistants working in health care and health services


Thursday, April 5, 2018

8:30 a.m. — Registration

9:30 a.m. — Rock Your LinkedIn Profile
This is an instructor-led workshop; bring a laptop and/or tablet for the LinkedIn session.
Gini von Courter, MBA

Triad Consulting
Traverse City, Mich.

Many people still think of LinkedIn as a job search site, but it is so much more. LinkedIn is the world’s largest professional network with more than half a billion members worldwide and growing every day. People join LinkedIn to stay connected and informed, as well as for job searches. LinkedIn lets you connect with vendors, colleagues and partners. In this session, you’ll learn what LinkedIn teaches its insiders and create your own personal brand on LinkedIn.

This can be a hands-on session. You are invited to bring your laptop and these items:

  • A photo of yourself saved as a jpeg. Choose a photo that represents you professionally; it humanizes your profile and makes you more approachable. You don’t have to enlist the help of a professional photographer ensure you’re dressed professionally and capture an image of your head and shoulders. (There will be opportunities to take a profile photo at the conference.)
  • A background image for your profile saved as a jpeg. The background image and your picture are your “cover page.”
  • your resume in Word, as a PDF or as a printed copy.

11:30 a.m. — Lunch (provided)

12:30 p.m. — A Deep Dive Into Excel Data Features
Gini von Courter, MBA

Not all data we receive is easy to work with  or accurate! Whether it was exported from an enterprise system as a CSV or entered into a poorly designed workbook, "ugly" data is more than an annoyance, it is a problem. In this session we will use Excel to clean up data in two ways. First, we will clean up incorrect or inconsistent data, then we will use the data validation tools to control user data entry to avoid problems in the future. Session topics include:

  • moving and inserting rows and columns of data
  • combining data with CONCAT and TEXTJOIN
  • using the text-to-columns feature
  • using flash fill for faster combining and splitting
  • understanding data validation to control input
  • using the input message box
  • creating pick lists
  • setting date and time limitations
  • limiting text length

3 p.m. — Break

3:15 p.m. — Microsoft Office Q & A
Gini von Courter, MBA

Have questions about an Office app? A problem that is stumping you and perhaps your IT folks, too? Bring your question to Office Q&A. Gini von Courter and a handful of your closest MHCEA colleagues will provide answers (or at least remind you that you are not struggling alone!) If you are having an issue with a specific document, please bring a sample on a USB drive. Remember to mask or remove any sensitive document data.

5 p.m. — District Meetings

6 p.m. — Welcome/Social Hour
Take this opportunity to renew friendships or welcome those attending for their first time. It is sure to set the pace for a conference that is both informative and educational.

7 p.m. — Networking Dinner (ticket required)
Relax while dining and networking with your peers. Casual dress.

Friday, April 6, 2018

7 a.m. — Breakfast (on your own)
The hotel restaurant will have a breakfast buffet available.

8 a.m. — MHA Overview: Program and Services
Herb B. Kuhn
President and CEO
Missouri Hospital Association
Jefferson City, Mo.

Kuhn will present an overview of the Missouri Hospital Association and critical health care issues.

8:45 a.m. — Survey Readiness Everyone Plays a Role
Debbie Zieroff
Executive Director of Regulatory and Accrediting Compliance
Mercy Health
Chesterfieled, Mo.

Sarah M. Willson, BSN, MBA, FACHE
Vice President of Clinical and Regulatory Affairs
Missouri Hospital Association
Jefferson City, Mo.

At the conclusion of this presentation, participants will be able to:

  • describe hospital survey requirements
  • describe the role of the executive assistant in relation to survey processes
  • identify resources for the survey process

9:45 a.m. — Break/Hotel Check Out

10 a.m. — The Amazing Assistant
Rhonda Scharf, CSP
On The Right TrackTM Training & Consulting Inc.
Trainer & Author
Ottawa, Ontario

Refine and expand the critical skills that make you better than good — they make you “amazing!” Achieve satisfaction at the end of the day because you know you make a difference in what you do — and others know it, too! Be proud, stand tall and be confident in your ability to be an Amazing Assistant.

At the conclusion of this presentation, participants will be able to:

  • communicate with confidence, credibility and charisma — without being pushy or a pushover
  • master the 15 vital interpersonal skills that Amazing Assistants need to master
  • build and strengthen your “people” skills
  • create the leadership qualities that make you stand out from the crowd
  • develop the credibility you need to get things done without authority
  • develop a winning combination of diplomacy and professionalism
  • project a “take-charge” image that wins respect and recognition
  • increase your effectiveness, productivity and satisfaction
  • identify the top 10 characteristics of the modern administrative professional

Noon — Lunch and Annual Business Meeting (lunch provided)

1:30 p.m. — Sometimes You’re the Windshield — Sometimes You’re the Bug
Rhonda Scharf, CSP

Sometimes life gets the better of us, and we ask, “Whose life is it anyway?” When you stop living for yourself and live only for everyone else, something is missing! In this humorous keynote, Rhonda shares that we all experience this feeling — and it’s okay to be frustrated!

Learn how to stay away from contagious negativity, look at life with a positive focus and stop blaming (whether it is the economy, government, organization or just bad luck). For those people that do this naturally, additional skills will be taught to keep them on top.

Taking control of your life is the message — and through realistic, easy and fun approaches to change, Rhonda leaves everyone laughing, instead of crying, about life. And, most importantly, how to get back the life we want to have.

This is a must for anyone seeking guidance on positivity, determination, confidence, success and so much more. You will feel empowered to change your life!

3:15 p.m. — Adjournment

Scholarship Opportunity

MHCEA will award scholarships for this program. Please view the scholarship criteria and complete the application.

Charitable Organization

Each year, MHCEA adopts a charitable organization. This year, MHCEA selected Haven House located in Poplar Bluff, Mo. You may bring items from their wish list to the annual meeting, or monetary donations will be accepted. More information can be found at www.havenhousepoplarbluff.com.

MHCEA Membership Dues

If you are not a member of MHCEA and would like to join for $30, please submit payment with your registration fee or join online.

For More Information

Contact Darla Shipman
Phone: 573/893-3700, ext. 1332
Fax: 573/893-7603