7:30 a.m. — Registration/Continental Breakfast – Taneycomo A
Critical Access Hospital Network/Rural Hospital Council
Breakfast Meeting – Roark Creek
(Separate agenda information will be emailed to participants.)
9 a.m. — Welcome/Introductions
Patrick E. Carron, MHA, FACHE
Chair, MHA Board of Trustees
Perry County Health System
9:15 a.m. — Leading to Achieve Increased Physician Engagement and Patient Satisfaction
President and CEO
John Peter Smith Hospital
From the Affordable Care Act to reimbursements to greater regulation, hospitals are being asked to do more with less. Robert Earley will share three basic leadership principals he follows that make a significant impact on how their health network performs through the shifting health care landscape. Experience a behind-the-scenes look at how front-line leadership can positively impact workplace culture and drive results by going back to the basics. Find out what Earley means when he says he wants his hospital to feel like “comfort food” to every patient that enters the hospital.
10:30 a.m. — Energy Break
10:45 a.m. — Strengths and Vulnerabilities of the R.N. Workforce in a New Era of Health Reform
Peter Buerhaus, Ph.D.
Professor of Nursing and Director of the Center for Interdisciplinary Health Workforce Studies
Montana State University
Peter Buerhaus will review recent trends in registered nurse employment and earnings in hospital and non-hospital settings, the latest forecasts of workforce supply through 2030 (nationally and regionally), and the implications of R.N. retirement throughout the next decade. Buerhaus also will discuss the challenge of getting the nursing profession to become more value conscious (producing care that increases better health outcomes at lower costs).
Noon — Luncheon (Ticket required) — Cooper Creek
1 p.m. — Politics, Policy and the Future of Health Care in America: A Washington Update
Executive Director, Executive Branch Relations, Federal Relations
American Hospital Association
Senior Vice President of Governmental Regulations
Missouri Hospital Association
Kristina Weger will help hospital leaders develop a clear understanding of the current issues being discussed on Capitol Hill and evaluate current strategies for communicating with members of Congress. Weger will interpret how individual hospitals will be affected by decisions made by the administration, and discuss areas of success and potential concerns for the hospital field. Daniel Landon will discuss how MHA is addressing potential changes at the state and federal level, including how to best shape the future of the Medicaid program.
2:15 p.m. — Energy Break
2:30 p.m. — Thriving During Market Change in Health Care
Boca Raton, Fla.
Bruce Himelstein, globally recognized former Chief Marketing Officer of Ritz Carlton, and former hospital board member, will reveal how the same secrets he used to make Ritz Carlton the top luxury brand can help hospitals and health systems survive the market disruption in health care and succeed in today’s landscape. An expert with a deep understanding of the nuances in a complex and competitive health care environment, Himelstein will explore how capturing the process and use of data and trends is imperative to remaining relevant in a constantly changing environment. Learn why hospitality in health care matters, and how using empathy can bring about an exceptional experience for your patients.
4 p.m. — Adjournment/Social (sponsored by Lathrop & Gage LLP)
8:30 a.m. — Registration/Breakfast With Sponsors
9 a.m. — Volume-to-Value Transformation
President and CEO
Grinnell Regional Medical Center
As the transformation of the nation’s health system begins to take shape, hospitals and health systems will find themselves more accountable for patient outcomes, patient experiences, cost of care and population health. To be successful, organizations will need to transition from volume of services to demonstrate value to their patients and the communities they serve. This can be a challenge for independent rural hospitals. In this session, participants will learn how Grinnell Regional Medical Center — a 49-bed, independent, private, nonprofit hospital that is affiliated with Mercy Health Network,
a 40 hospital, Iowa-based system — established a clinically integrated network for moving to population health.
10:15 a.m. — Energy Break
10:30 a.m. — Engaging Trustees as Quality and Safety Champions
Kimberly McNally, M.N., R.N., BCC
McNally & Associates
Kimberly McNally will discuss the role of board members and executive leaders in improving quality and patient safety, and offer approaches for increasing their engagement. This session will address strategies for working collaboratively with the board, physicians and administrative leaders, and practical ways to increase involvement of board members in championing quality and safety initiatives.
11:30 a.m. — Adjournment