Medication Management

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Start Time:12:00 AM
End Time:12:00 AM
Contact Information
Additional Information

Provided by MHA Center for Education

Date & Time

Friday, May 12, 2017
10 - 11:30 a.m.


Register on or before Monday, May 8, to ensure delivery of instructional materials.

MHA members — $225
Nonmembers — $275

The webinar registration fee is for one phone line connection. Additional phone line connections each will be charged a registration fee. Multiple participants on the same connection is encouraged. Get more value by inviting colleagues to join you!

This webinar is being offered at a reduced registration fee to MHA-member hospitals because of a contribution from MHA Management Services Corporation.


physician, pharmacy, nursing staff

The following program content was provided by the speaker.


It takes a team to achieve success with standards in the complex medication management process. Twenty-three elements of performance that are considered high risk and three National Patient Safety Goals will be reviewed. The high-risk elements will play a role in the new scoring methodology.


  • explore the new requirement for single use/single dose/single patient administration in direct patient care areas
  • introduce The Joint Commission standards and elements of performance for each step of the medication management process
  • discuss examples of application to aid in achieving success with the standards and elements
  • relate the standards to the entire team in order to achieve success


  • 10 processes within the medication management function
  • achieving collaboration between, nursing, medical and pharmacy staff
  • challenging standards
  • examples of application
  • compare the medication management process within TJC survey programs


Sandra M. McRae, BSN, R.N., MPH
Patient Safety and Healthcare Consulting and Education Company
Columbus, Ohio

Sandra McRae has experience in all levels of health care. She served as consultant and faculty for The Joint Commission from 1989 to 2004. In addition to being president of her own company, McRae brings outstanding experience as a nurse executive, administrator, risk manager, and patient safety and performance improvement expert to her role as a consultant. She is the clinical/TJC consultant for the Florida Hospital Association.

McRae assisted in the development of the Veterans' Administration National Center for Patient Education. In 2009-2010, she developed the Veterans' Administration National template for medical staff bylaws. She consults with multiple VA facilities and programs.

McRae taught a wide range of programs for TJC Department of Education and was consistently rated the highest of all faculty. She was one of only three people selected by TJC to do the nationwide education on the new 2004 standards and survey process. She spent a month in the Kingdom of Saudi Arabia teaching continuous quality improvement. McRae also has gone to Egypt and Ireland to help both countries begin the development of standards and an accreditation process. She has published Patient Care Trainee-Educational Employment, and her research has included a grant from Abbott Laboratories and work with the University of Florida in Perceptions of Education.