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Field Operations



Membership Services

The Missouri Hospital Association organizes member outreach and hospital visitation programs, district council activities and member satisfaction surveys as part of membership services.

Membership services are coordinated for three geographic sites.

  • Jefferson City — MHA's corporate office
Michael R. Dunaway
Senior Vice President of Field Operations
Palmer R. "Nick" Nichols II
Vice President of Membership Services
Carol Boessen
Director of Membership Services
Janet Ruby
Executive Assistant
 
  • St. Louis — A regional service of MHA, the St. Louis Metropolitan Hospital Council coordinates local membership activities and initiatives for members in the bistate area of St. Louis and southern Illinois.
  • Kansas City — A regional office of The Health Alliance of MidAmerica, the Kansas City Metropolitan Healthcare Council coordinates local membership activities and initiatives for MHA and Kansas Hospital Association members in the bistate area of Kansas City. The Health Alliance of MidAmerica is an affiliation of the Missouri and Kansas hospital associations.

Hospital Visitation Program

The objective of the hospital visitation program is to coordinate on-site hospital visits by a senior MHA executive to:

  • identify key issues of importance to each member

  • provide orientations for new chief executive officers regarding MHA services and programs

  • communicate key association initiatives and obtain feedback directly from hospital and health system CEOs

  • facilitate trustee and medical staff education on key advocacy issues

  • coordinate professional networking opportunities

District Councils

Each MHA-member hospital has the opportunity to participate in one of six district councils to exchange ideas in public policy discussions. The district council structure also serves as the vehicle for the election of district trustees who serve and represent each district on the MHA Board of Trustees.

The district council presidents annually select the recipients of MHA’s Excellence in Governance Award and the Visionary Leadership Award.

Relationship with the American Hospital Association

In its relationship with the American Hospital Association, MHA jointly provides certain public policy and membership services to MHA and AHA members. Members benefit from the integration of MHA and AHA membership activities, as well as the coordination of on-site membership visits and reinforcement of federal public policy initiatives.

Membership Benefits

Membership in the Missouri Hospital Association entitles members to receive other services, including the following.

  • Membership Directory
    MHA maintains a comprehensive database of member hospitals, including names, titles, addresses, phone and fax numbers, as well as e-mail addresses of CEOs and select senior staff.
  • Personal Membership Groups
    MHA oversees a number of affiliated group organizations known as personal membership groups. PMGs offer members professional networking and education. MHA provides staff support to each PMG by assisting in coordinating ongoing educational needs, maintaining membership dues and rosters, and keeping financial and data records.
  • Job Placement Service
    MHA maintains a resume file of CEOs and other key management positions to assist members in their recruitment activities.

MHA strives to ensure its members’ needs are effectively met by conducting member satisfaction surveys periodically. The information from the surveys is used to establish strategic priorities and future organizational goals, as well as to obtain member feedback on the value of MHA services.

Categories of Membership

The Missouri Hospital Association offers three membership categories.

  • There are three eligibility levels for Institutional Membership.

    • general and specialty hospitals licensed or eligible for state licensure that primarily provide care for individuals who normally require a relatively short period of hospitalization and are either a member or are eligible for membership in the American Hospital Association or the Federation of American Hospitals

    • hospitals owned or operated by the U.S. government in Missouri and in states adjacent to Missouri or owned or operated by the government of Missouri that do not qualify for membership under the preceding paragraph

    • hospitals in states adjacent to Missouri that pay full institutional dues established by the MHA Board of Trustees

    Institutional members maintain voting privileges and rights in the association and receive all MHA publications, regular updates, special advocacy mailings and briefings and passwords to obtain access to exclusive member materials on MHA’s Web site. Institutional members have the opportunity to participate on MHA task forces, work groups and committees.

  • Individual Membership is available to persons who apply for membership and are approved by the MHA president. Individual members receive select communications, a reduced rate for the MHA annual convention and trade show and passwords to obtain access to exclusive member materials on MHA’s Web site. Persons holding individual memberships are nonvoting members.

  • Associate Membership is available to organizations whose purpose and objectives are complementary to and not in conflict with the purpose and objectives of the association. Associate members are approved by the MHA Board of Trustees and are nonvoting members. Associate members receive select communications, a reduced rate for the MHA annual convention and trade show and passwords to obtain access to exclusive member materials on MHA’s Web site.

District Membership by Non-Missouri Hospitals is available to hospitals in states adjacent to Missouri upon approval of the MHA Board of Trustees. District council participation does not require membership in the Missouri Hospital Association, but members are subject to the policies of the district the hospital joins.

 


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